Hi - I had used this airlines to go to Manila for a business trip and was travelling business class. The business class seats are much better than that of Qatar Airways. Great product as they are all new. And the seats are a lot more comfortable with good privacy for each traveller.

Service wise - it was lousy. Starting with the announcements - I dont think in all my travelling - I have never seen a crew make so many mistakes in one single announcements! She even got the flight no wrong !! The staff were nice.. but was making silly mistakes. Had to repeat my request for a drink 4 times to get it. The Etihad staff in the Abu Dhabi airport was also quite rude and cold.

Sorry that the review is not all the positive - but this is based on my experience.. may be some others have better experience.

AR.

"Work like you don't need the money, Love like you've never been hurt, and dance like you do when nobody's watching "!