We had that SpeedTouch thing at our last apartment. Yes it got hot. No it didn't cut off.

Probably need to contact Q-tel if it was they who installed it for you.

I'm having problems with it since moving. It doesn't want to work on this internet connection and I think it has somehow caused a conflict in my software (but that's not your problem, I know - just wanted to share it with someone lol)

I've plugged directly into the ADSL link now, and don't use the SpeedTouch box.

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