Regarding the insult/peronsal abuse, I think its best if people just stop reponding as all it does is stir certain people up. It's like the more ammunition you give them, the more they throw it back in your face and it gets nastier and nastier. I know its hard to ignore at times, but just start talking about a new topic/ like whos got the biggest breats in QL ;) and give them the silent treatment.

'Our freedom is but a light that breaks through from another world'