I KNOW connection is OK - I'm typing in QL! :P

It's our 'router' which wouldn't connect (it is apparently set up to allign with our old Q-tel phone number), so a man came to set up a 'switch' instead and THAT can't find the IP.

I don't understand, all I'm worried about is that he alters something on my lap top so I shan't even be able to connect at ALL !