I have been to the bank, spoken to the customer service, spoken to managers...... no luck...... they come up with stupid reasons..though i need results to resolve the problem not reasons. I plan to go to the bank tomorrow...and do whatever it takes (even if it takes to show my not so good manners)to get the issue solved. and after that close my account and shift to another one. I have sent a letter to the editor of gulf times but they haven't published it yet. any idea why??