You can have all the technology in the world and no common sense. They called me this morning at 10:01 and 10:02 for ADSL installation. I saw the missed call at 10:20. I called back, I said we were at home waiting why didn't you just call the other cellphone or home number.
We don't have those numbers. You only gave us this contact number. You are the phone company correct? I have all my numbers on the same account. Yes but you only gave that contact number.
Arrggggghhhhhhhhhh. I thought the cable companies in America were bad until now.
The ultimate response from the support representative. "Time is money"
I said yes but you called twice back to back 10:01 and 10:02. I couldn't help but think especially when you have a monopoly and the customers don't have a choice.
You can have all the technology in the world and no common sense. They called me this morning at 10:01 and 10:02 for ADSL installation. I saw the missed call at 10:20. I called back, I said we were at home waiting why didn't you just call the other cellphone or home number.
We don't have those numbers. You only gave us this contact number. You are the phone company correct? I have all my numbers on the same account. Yes but you only gave that contact number.
Arrggggghhhhhhhhhh. I thought the cable companies in America were bad until now.
The ultimate response from the support representative. "Time is money"
I said yes but you called twice back to back 10:01 and 10:02. I couldn't help but think especially when you have a monopoly and the customers don't have a choice.