I fly a lot for work, so upfront is normal for me. It was, however, my wife's first time in the pointy end. She was horrified, and the woman was really rude. Her newspaper was, umm, soaked. The staff were fabulous, and that is about the only good thing I have to say about Qantas. I still laugh about it, and my wife still goes red. Not something we talk about a lot...Can't wait for her to get here next month...

Could be tricky...