I have a few friends who work for Qatar Airways and they are treated like dirt. Underpaid, understaffed with no initiative to work, unfortunately we take it out on the wrong people. If they had the opportunity they wouldn't be working for this useless airline, which by the way are the most expensive airline in the Middle East and are still the worst. I suggest you email or talk to management and/ or head of customer service, that's what I'm doing, instead of getting angry at the poor employees of this useless airline.

peace x