rajujangid07
CAREER OBJECTIVE
To continually upgrade my skills through the process of learning and be an invaluable asset for the organization I work for. I am sure that my sincerity, diligence and adaptability will help me make a mark in the challenging work environment.
SUMMARY
- Experience of Office 365 Admin Console, Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC), DHCP, DNS, VMware, & Symantec Antivirus.
- Extensive experience in installation, administration of different Windows Servers in various environments.
- Have excellent analytical capabilities, self-motivated with a positive attitude and a quick learner.
- Excellent communication skills. Good interpersonal and analytical skills.
PROFESSIONAL EXPERIENCE
- GENPACT (NH Info Media), Jaipur October ’09 - August ‘11
- GENPACT (WIPRO), Jaipur August ’11 – March’12
- DIAL T3 (WIPRO), Gurgaon. March ’12 – August ‘13
- IGIA (Rockwell Collin ARINC ), Delhi October ’13 – Jan 2015
- Aljazira Seashore Group, Qatar January ‘15 to till now
CERTIFICATIONS
- MCITP (Microsoft Certified IT Professional)
- MCSA, MCP
- ACHNP (Advance Computer Hardware Networking Program)
- ITIL Certified.
Aljazira Seashore Summary
Aljazira Seashore group
IT Engineer.
January 2015 – Till date
Presently working with Aljazira Seashore Group as Team Leader at Doha Qatar. I am managing 8 persons team. I am also Working on Active Directory, DNS, DHCP. Day-to-day support on Windows Server and backup/restoration for more than 50 Servers.
- Managing the Office 365 administration Console.
- Creating new users email Account, email assign storage quota, assign role.
- Creating spam filter for security of domain.
- Setup the recovery of deleted emails.
- Set the limits of attachment & Size of attachments.
- Having knowledge of office 2016.
- Having knowledge of ERP & Microsoft Dynamix.
- Managing the Active Directory, DNS & DHCP
- Managing VM instance.
- Managing CCTV servers for their windows issues.
- Managing the Symantec Antivirus manager.
- Managing the Bright application.
- Managing Active Directory users, groups, printers, rights and permissions.
- Creating profiles and configuring the group policies.
- Configuring Domain security policies, Local security policies
- Server hardware firmware, BIOS, RAID management and upgradation.
- OS hardening on Servers.
- Maintaining and supporting more than 50 servers for Intel Steady State.
- Managing HW issues -- Vendor coordination
- Implementing the security policies and virus protection.
- Managing user accounts, groups, print queues and controlling access rights using Active Directory.
- Managing & Scheduling Backups of windows servers Using windows backups.
Miscellaneous Activities:
(1) Responsible for handling the customer escalations and provide the solution to the customer.
(2) Responsible for team management.
(3) Coordinating with Vendors for severs hardware issues.
IGI Airport Summary
Rockwell Collin ARINC
Information system specialist 2 (Team Lead)
October 2013 – Till date
Presently working with Rockwell Collin ARINC as Information system specialist 2 at Delhi International Airport T3. Working on Active Directory 2003, 2008, VMware Management. Day-to-day support on Windows Server and backup/restoration for more than 20 Intel Servers.
- Managing the CUPP systems (check – in & Boarding Gates)
- Managing the Baglink servers for BSM’s.
- Managing the the Vmuse configurator.
- Creating and deploying templates ,VM s
- Managing multiple ESX/ESXi hosts through Virtual Center.
- Implementing Patching ESX/ESXi hosts using VMware update manager.
- Creating test infra Virtual Environment on VMware workstation.
- Managing Active Directory users, groups, printers, rights and permissions.
- Creating profiles and configuring the group policies.
- Configuring Domain security policies, Local security policies
- Server hardware firmware, BIOS, RAID management and upgradation.
- OS hardening on Servers.
- Managing complete system builds, upgrades, migrations, code deployments and patches.
- Administering change management related to server upgrades and software installation.
- Maintaining and supporting more than 200 servers for Intel Steady State.
- Installing and configuring Cluster server 2003 & 2008.
- Managing HW issues -- Vendor coordination
- Implementing the Symantec Endpoint protection, Configuration of the policy and upgrade the SEP.
- Implementing the security policies and virus protection.
- Implementing and administering of DNS, DHCP, FTP and WINS Servers.
- Managing user accounts, groups, print queues and controlling access rights using Active Directory.
- Managing & Scheduling Backups of windows servers Using windows backups.
Miscellaneous Activities:
- Apart from the abovementioned activities, working on the P1 and P2 tickets related to day-to-day issues and working on Normal and Emergency Change requests for any change In the DIAL Environment.
- Responsible for handling the customer escalations and provide the solution to the customer.
- Responsible to resolve the issues within the defined SLA (99.9%) and providing SLA and CSAT report to the customer.
- Responsible for team management & their roster.
- Coordinating with airlines host for their software update.
DIAL Project Summary
Wipro InfoTech
Engineer Server Management
March 2012 – August 2013
Presently working with Wipro Infotech as Engineer – Server Management (Windows) at Delhi International Airport T3. Working on Active Directory 2003, 2008, VMware Management. Day-to-day support on Windows Server and backup/restoration for more than 200+ Intel Servers.
- Installation and management of VMware ESX/ESXi 4.0/4.1.
- Creating and deploying templates ,VM s
- Managing multiple ESX/ESXi hosts through Virtual Center.
- Configure VMware proven technologies such as P2V, V2V, vMotion, SVMotion, HA, DRS and FT.
- Creating and deploying templates ,VM s
- Cloning and troubleshooting VM ESX hosts and guest servers.
- P2V with VMware convertor tool and VMware Standalone converter.
- Implementing Patching ESX/ESXi hosts using VMware update manager.
- Monitoring virtual infrastructure using vCenter Operations Standard (installed as plug-in in vCenter Server) Configuring & Managing open Data source as storage from vCenter.
- Migration/Upgradation of Virtual Infrastructure from 3.5 to 4.1, from one datacenter to another.
- Adding and removing server roles and features, configuring AD Domain Services roles, configuring network infrastructure roles, configuring file and print services, configured IIS7 on Server Core.
- Creating test infra Virtual Environment on VMware workstation.
- Managing Active Directory users, groups, printers, rights and permissions.
- Creating profiles and configuring the group policies.
- Configuring Domain security policies, Local security policies
- Server hardware firmware, BIOS, RAID management and upgradation.
- OS hardening on Servers.
- Managing complete system builds, upgrades, migrations, code deployments and patches.
- Administering change management related to server upgrades and software installation.
- Maintaining and supporting more than 200 servers for Intel Steady State.
- Installing and configuring Cluster server 2003 & 2008.
- Managing HW issues -- Vendor coordination
- Implementing the Symantec Endpoint protection, Configuration of the policy and upgrade the SEP.
- Implementing the security policies and virus protection.
- Implementing Test Infra on VMware Workstation.
- Implementing and administering of DNS, DHCP, FTP Servers.
- Managing user accounts, groups, print queues and controlling access rights using Active Directory.
- Managing & Scheduling Backups of windows servers Using windows backups.
- Maintaining and Administering IIS Servers in windows 2003/2008.
Miscellaneous Activities:
- Apart from the abovementioned activities, working on the P1 and P2 tickets related to day-to-day issues and working on Normal and Emergency Change requests for any change In the DIAL Environment.
- Responsible for handling the customer escalations and provide the solution to the customer.
- Responsible to resolve the issues within the defined SLA (99.9%) and providing SLA and CSAT report to the customer.
Genpact PROJECT SUMMARY
Wipro InfoTech
Engineer Server Management
August 2010 - March '2012
Deputed at GENPACT as Engineer- Server Management, supporting the client..
Worked on Active Directory 2003, 2008, VMware Management. Day-to-day support on Windows Server and backup/restoration for more than 200+ Intel Servers.
Roles and Responsibilities –
- · Creating and deploying templates ,VM s
- · Managing Users and Groups through Active Directory.
- · Managing Shared folder access, Printer access, Share folder creation, Local drive access, Proxy changing rights.
- · Admin rights-Creation, Deletion and Modification of users groups and computers.
- · Computer account deletion, OU Movement.
- · Managing Active Directory users, groups, printers, rights and permissions.
- · Creating profiles and configuring the group policies.
- · Handling all escalated issues.
- · Develops and maintains technical skills and understanding of services to achieve goal of 90% problem resolution.
- · Respond to escalated issues in a timely manner.
- · Coordinating with WMG, SMG NMG, for handling the escalated cases.
GENPACT PROJECT SUMMARY
Wipro InfoTech LTD
Engineer Server Management
October 2009 to August 2010
Deputed at GENPACT as Desktop Engineer, supporting the client.
Roles and Responsibilities -
- · Managing Users and Groups through Active Directory.
- · Managing Shared folder access, Printer access, Share folder creation, Roaming profile creation & access, Local drive access, Proxy changing rights.
- · Admin rights-Creation, Deletion and Modification of users groups and computers.
- · Computer account deletion, OU Movement.
- · Administrative access on workstation, C drive access on workstation and proxy access on job sites.
- · Handling all escalated issues.
- · Installation of OS for Desktop & laptops through Symantec Ghost server and DHCP server.
- Providing Trouble shooting support, Installation support, Software usage and problems, Application and desktop related queries, Internet related queries, Connectivity related problem, and Computer related services..
- · Develops and maintains technical skills and understanding of services to achieve goal of 90% problem resolution.
- · Respond to escalated issues in a timely manner.
- · Coordinating with WMG, SMG NMG, Wintel for handling the escalated cases.
ACADEMIC DETAILS
- M.Sc. IT ( 2013) from Sikkim Manipal University.
- B.Sc (2008) from B.R. Mirdha Govt. Collage Nagaur affiliated with M.D.S. University, with an aggregate of 53%
- 12th ( 2004) from S.K.L.K Govt School Nagaur, with an aggregate of 64.62 %
TRAININGS ATTENDED
- Technical Windows Server 2008 R2 organized at Wipro GDC.
- Windows Server 2003
- Cluster training in Wipro Training Center GDC Gurgaon.
- Hyper-V Training in Wipro Training Center GDC Gurgaon.
PERSONAL DETAILS:
Contact Address : Village – Balwa, Post – Gogelaw, Tehsil & Dist. – Nagaur, Rajasthan, 341001
Date of Birth : 10th Aug 1987
Marital Status : Married
Passport :Ready
Languages Known : English & Hindi
LinkedIn URL : https://www.linkedin.com/home?trk=nav_responsive_tab_home
Declaration : I hereby declare all the details given above are true to the best of My Knowledge
and belief.
Date: Signature
Place: (Raju Ram Jangid)
