Menaka Cooray
Member since: November 2017
Timeline
About
|
MENAKA MADURANGA COORAY
Tel: - (+974) 7758 7658
Nationality: - Sri Lankan (Male)
E-Mail: - [email protected]
R.P NO: - 29014412085 - Qatar
NOC: - Available
Languages – English/Sinhala/Hindi – Fluent
Profile Summery
- 06 years of experience in business administration, recruitment, resourcing & development, data reconciliation, team management, client relationship management, operation/transport management and merchandising / demand planning.
- Resourceful at maintaining relationship with clients to achieve quality service.
- Possess effective communication interpersonal problem solving and negotiation skills with the ability to coordinate with principal, suppliers & overseas clients or companies.
- Demonstrated excellence in ensuring compliance with applicable policies, contract and regulations.
- Hands on experience in administrative functionality, document controlling, reviewing balance sheet and profit & loss accounts at unit level ensuring of all reported financial statements.
Areas of Expertise
- Handling and planning HR operations /transport/document controlling & analysis for assessments of potential in business.
- Customer relationship buildup /develop strong base of clients and handling customer related all matters and attend accordingly with proper resolutions.
- Formulating strategies & reach out to the unexplored market segments/customer groups for business expansion and planning.
- Controlling and maintaining all assets and accounts streamlining reports entries, undertaking physical verification of assets and forecasting
- Coordinating/Assessing the customer feedback, managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms.
- Conversant SAP/SAGE/ORACLE/BILL QUICK and US ERP systems, MS Office (Excellent with Office packages and excel - Marco’s)
Academic Details
- G.C.E. Advance Level Examination 2009 – Commerce Stream (B,C,S,S)
- G.C.E. Ordinary Level Examination 2006 – (A-4 / B-4 / C-1)
Successfully Completed Level of AAT(Index – 2007121538) - Successfully Completed English Diploma in AQUINAS COLLEGE.
- Successfully Completed Level of Business Management in BMS.(CBM06111326)
- Higher Diploma Business & Finance Management in AQUINAS COLLEGE(HDBFM/231)
- Managerial Diploma In Human Resource Management – PEARSON EDEXCEL ASSURED in HRMI.(Edexcel Level 05)
Organizational Experience
Nov ’15 till date with ARC Light Technical Services, Doha as Executive Secretary for MD/
HR Administrator
Interior Designing and Contracting Company
SECRETARY -
- Schedule Management, Records & Reports & Staff Supervision (Daily basic work schedules for all workers and submit progress reports for ongoing projects)
- Checking and timely submission of daily/ periodic reports.
- Includes initiating contact and securing appointments with business partners and clients.
- Follow-up actions and keeping record phone calls, internal communications and taking dictations, drafting letters, receiving and replying emails.
- Accordingly.
- Preparing itinerary for Managing Director, Director's outstation visits, necessary documents, booking of tickets etc (Coordinates calendar, travel, meeting, and schedule arrangements)
HR -
- Carrying out all financial reports with preparing report.(Petty Cash/Payroll sheets including WPS sheets/Monthly finance report/internal Cash flow reports for Management and Supplier Debtor statement /project receivable statement.)
- Managing the all recruitment functionalities and all government documentation preparing and submitting.
- Executing the entire gamut of task in recruitment encompassing sourcing, screening, selection and appointment, and staff OT and related functions on daily basis.
- Maintain and update all human resources files including personal bank details, CV’s, work visas, passport control, medical insurance benefits, accommodation, security keys, pre-and post-employment correspondence etc. in accordance with Company guidelines and applicable laws of the Qatar.
- Coordinate and keep record all transport on projects manpower and intercompany staff daily usages with communicating drivers.
ADMIN -
- Coordinating the purchasing of the materials for the sites and making LPO and PO for the sub supplier works.
- Handling daily transportation on Staff and site materials purchasing drivers to meet site demanded materials to be on site accordingly and record all details.
- Work with technical staff and other internal colleagues to meet customer needs and company policies.
- Daily basic work schedules for all workers and submit progress reports for ongoing projects.
- Establish and define any job oriented project control procedures and identify the level of resources required to operate them.
- Ensure that all cost, planning and document control reports are prepared and issued in accordance with the Project Coordination Procedure.
Dec ’10 – Mar ’15 with MediGain Private Limited, as Business Intelligence Executive
US - BPO/Revenue Cycle Management Company (Business Analyst)
- Coordinate with cooperate clients on meeting and attend on BI presentation /planning, maintain or update business intelligence tools (ERP), databases, dashboards, systems, or methods.
- Identifies client’s improvements or new trends by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information. (Weekly operation report/weekly and monthly reconciliation report, KPI’s for around 80 Clients.)
- Identify solutions using standard analysis techniques such as business process and information flow modeling, case analysis, workflow analysis, functional decomposition analysis
- Own end-to-end process management
- Synthesize current business intelligence or trend data to support recommendations for action.
- Provide technical support for client on existing reports, dashboards, or other tools.
- Generate standard or custom reports summarizing business, financial, economic data for review by, managers and clients.
- Competent in investigation solving customer problems. Complains and issues by liaising with USA health care providers and with internal external departments.
- Communicate with US team and building up good repo with existing clients and update the management
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
