LIJOY. K.P
IT Support Technician
Mob:+974 7734 2255 (Doha ,Qatar)
Personal Qualities
Experience as Network & Hardware Support, IT Professional, System Administrator, Computer
Hardware Technician.
Expertise in medium/large sized LAN/WAN design/configuration & implementation with
CISCO equipments , wireless network design/configuration & implementation , ERP-SAP SD -
functional support.
Knowledge in configuring CISCO based routing e.g. RIP, EIGRP, IGRP, OSPF, BGP etc and
switching.
Professional Experience in designing cable and wireless network, network cable such as STP,
UTP etc. installation and configuration of LAN,WAN, and wireless networks with active
components such as hub, bridge, router, switch, modems, LAN extender etc.
Quick learner with ability to grasp new technologies, software and hardware. Fluent in English
reading, writing and speaking.
Professional Experience
1. EMKE GROUP, Khalidiyah Mall, Abu Dhabi, UAE (Since 2011 to 2014 )
I am responsible for Monitoring SAP operations, Troubleshooting hardware and software
related issue, Configuring and Installing new devices and user accounts, LAN, POS
terminals and Other wireless devices, Installing and Configuring Operating Systems,
technical Support , Troubleshoot all the Technical and functional Issues at the local base,
Keep track of the IT assets, Ensure the Smooth functioning of IT for the business operations,
Ensuring the Data integrity including data entry with standard business Operating process
such as MM, SD in SAP, Training and supporting the local users.
Administrate and maintain group of WindowsXPProfessional, Windows 7 Professional and
Windows 8 Professinoaluser end Clients,ensuring uptime of application SAP R/3 & Operating
system patches.
Administrate and maintain of Windows 2003 Server (Active Directory, DHCP), Sophos Server.
Administrate and maintain Catalyst 2900 & 1900 switches,EDGEIRON 2402, Cisco 1720 &800
routers, v.35modem, access point Symbol AP5131 , PDT Symbol MC3090,ADSL modem
Juniper (Netscreen),POS .
Performs routine preventive maintenance on hardware and software. Conducts technology
orientation and exit briefing for all staff, BI reports.
+974 7734 2255 (Doha ,Qatar)
Manages network operation to include; troubleshooting connectivity problems; maintaining
routers; assessing and reporting operational status etc.
NETWORK SUPPORT
Administration of Windows Server 2003R2 (DHCP & Active Directory) HP Proliant
ML370G3
Sophos Server Administration
PDT (MC3090, MC3190, MC9090 and MC3190) Hardware services and maintenance.
Motorola Wireless Network (RFS7000 RF Switch) Administration.
Avaya G450 (M450) support
Proxy server HP ProLiant DL380G7
Administration of Asset Management 2012 Enterprise
2. LAS VEGAS FASHIONS. L.L.C at Karama, Dubai -UAE (Since 2007 to 2010 )
Worked as Hardware & Network Engineer
3. NEST INTERNATIONAL PVT LTD, at Cochin Special Economic Zone Kakkanad, Kerala,
India (2006 to 2007).
Worked as System Administrator
4. PC LINK SYSTEMS at Kodungallur, kerala, India (2005 to 2006)
Worked as System Administrator
Common duties of Previous Companies.
Administrate and maintain LAN, MAN with LAN Extender and WAN with VSAT, VPN
Systems.
Administrate and maintain of Windows XP Professional user end Clients ensuring uptime of
application NCDEX (National Commodity and Derivative Exchange) and MCX (Multi
Commodity Exchange) Commodity Trading Software’s.
Manages network operation to include; troubleshooting connectivity problems; maintaining LAN
Extenders, VPN Concentrator.
Hardware Apprentice
Responsible for setup ,configuration ,testing , upgrades and deployment of desktop machines
running Windows 98/me, Windows 2000, Windows NT , Windows XP in accordance with
organizational policies and procedures.
Performs routine preventive maintenance on hardware and software.
Hardware Technician
Configuration, administration, testing, implementation and deployment of desktop machines
running in different operating Systems.
Performs preventive maintenance on hardware and software
IT Support
Configured and administered the entire design, testing, implementation, operation and
maintenance of the network (LAN/WAN).
Responsible for supporting network and local printers including troubleshooting, and coordinating
maintenance.
EDUCATIONAL QUALIFICATION
DIPLOMA IN COMPUTER SCIENCE ENGINEERING : Kendriya Vishwa Vidyalaya Campus,
Tamil Nadu, India. (3 year)
HIGHER SECONDARY EDUCATION : VHSE- Automobile Engineering
Kerala, India.
SECONDARY EDUCATION : ST: JOSEPH’S HIGH SCHOOL
Mathilakam, Kerala, India.
IT SKILLS
Diploma in Computer Hardware Maintenance Engineering & Networking (DCHME)
Cisco Certified Network Associate (CCNA)
OTHER SOFTWARE APPLICATIONS
MS Office
Open Office
SAP
Adobe Family
Lotus Notes
Intellisoft Plus Point and Web Masters
Microsoft 365 office email
PERSONAL DETAILS
Father’s Name : Purushothaman. K.K
Date of Birth : 14th May 1985,
Marital Status : Married,
Nationality : Indian,
Languages Known : English, Hindi and Malayalam,
Passport No. : P 4058141,
Visa Status
Height : 6 F.
Weight : 70 Kg.
Hobbies : Cricket Playing, Football, Painting, Reading, writing.
Other Activities : Yoga (Art of Living- YLTP)
DECLARATION
I hereby declare that above mentioned information is correct up to my knowledge
and I bear the responsibility for the correctness of the above mentioned particulars.
Lijoy KP
: Residence Visa.
