salman fasal.v
SALMAN FASAL.V
Munthaza, P.O.Box 23656
Doha – Qatar
Passport Number: K9854387
Mobile : 31253482
E-mail : [email protected]
Objective:
Aspiring to explore a challenging career as a IT System/ Windows/Hardware & network Support Engineer, in a dynamic high technology environment with a burning desire to perform, nurtured by a can do will do attitude and to work in a dynamic and challenging environment where there is an opportunity of self-improvement in technical, individual and group based work that will ultimately lead to the further development of my career and of the organization.
Academic:
· B.E. Electronica and Communication Engineering – 2014
· HSE from Board of Higher Secondary Kerala - 2010
· SSLC from Board of Secondary Education Kerala – 2008
Course Completed:
· MCSE(Microsoft Certified Solution Expert)
· MCITP Enterprise Administrator
· CCNA ,A+, N+ and MS Office
Technical Skills:
· Configuring and Administrating Windows 7/8, Windows Server 2008/2012,
· Configuring AD,DHCP,DNS,IIS,VPN,
· Office Administration
· Hospitality Application software’s like one drive / Opera/Orion/POS/micros symphony/FCS/Wyse/Delphi sales and catering Dorma key card & IHCL Central application software knowledge.
· Wireless Networking Management Applications software likes IntraSERV/ Nomadix.
· MS Office Suite 2003/2007/2010, SharePoint Designer 2010/2013
· Remote Tools : Windows Remote Desktop, Help Desk, Easy Assist, GoToAssist, Ammyy Admin, Team Viewer
· Ticketing Tools: CCM.net and IntraSERVER.
Experience Summary:
3+ Years of Experience in Information Technology
|
1) |
Company Name |
: Convergent Communication India Pvt lt |
|
|
Customer |
: TAJ Hotel at Bangalore Airport |
|
|
Designation Period |
: System and Wireless Network Support Engineer : Nov 2015 to July 2017 |
|
|
Location |
: Bangalore, India |
|
2) |
Company Name |
: Pranos Technologies |
|
|
Designation |
: Technical Support Engineer |
|
|
Period |
: Aug 2014 to October 2015 |
|
|
Location |
: Bangalore, India |
Duties and Responsibilities:
· Windows 2008/2012 Active Directory working knowledge.
· Perform AD server configuration according to installation check list
· Managing of Group policy objects (GPO)
· Manage the system properties, system policies and services on active directory top level domain structure and to delegate control/administration on active directory lower level domain structure
· Configure and manage the AD DNS services
· Configure and manage the Directory Replication service
· Ensure the overall security of the Active Directory domain.
· Created and manage Active Directory Users, Groups, OUs and Computers
· Managing DHCP in windows servers. Managing backup and loadbalancing.
· Configuring and installing IIS in windows servers. Managing iis website.
· Managing & Monitoring Wireless Networks Setup & configurations of Access Points,
· Troubleshooting desktops PCs, laptops ,AP’s, Modems, Switches and printers.
· Managing Hospitality Application software’s like Opera/Orion/attempo/micros symphony/FCS/Wyse/VNC and catering Dorma key application.
· Configured, troubleshot mail clients MS outlook
· Configuring, maintaining and repairing network systems (LAN/WAN)
· Creating users and managing them with appropriate rights and permission
· Managing Backup and restore
· Configuration and updating antivirus like Symantec
· Managing and maintaining network printer.
· Managing and monitoring ticketing tools like CCM.NET and Intra server.
· Maximizing network performance by monitoring performance, troubleshooting network problems.
· Remote support of on-site engineers and end users/customers during installation.
· Liaising with project management teams, third-line engineers and service desk engineers on a regular basis.
· Assisting in the designing & implementing network troubleshooting Servers network problems and conflicts.
· Troubleshooting problems related to server configurations and installation
· Managing troubleshooting activities for key clients & ensuring customer satisfaction by achieving delivery & service quality norms.
· Attending to clients (individuals/corporate clients) concerns & complaints and undertaking steps for effectively resolving them.
· Interacting with the customers to gather their feedback regarding the products’ utilities.
· Maintaining cordial relations with customers to sustain the profitability of the business.
Office Administration
· Planning and designing network implementation
· Troubleshoot Wired and Wi-Fi networking problems and ensure minimum downtime and maximum availability of network
· Responsible for assistance documentation and record keeping
· Establish and maintain effective working relationships with co-workers
· Give the training to staff members
· Keep log information on calls received, where required and maintain detailed and accurate records
Personal Details:
|
Fathers Name |
: Usman v |
|
Gender |
: Male |
|
Marital Status |
: Single |
|
Nationality |
: Indian |
|
Date of Birth |
: 29-05-1992 |
Passport Number : K9854387
Passport Expiry Date : 20-02-2023
Permanent Address : SALMAN FASAL.V
Vadakkeedan House, Narikkundu Post
Wayanad, Kerala Pin: 673593, India
Declaration
I hereby declare that the above-furnished details are true to my Knowledge and belief.
Thanking you,
SALMAN FASAL.V
