Seeni Raja Mohamed
M.SEENI RAJA MOHAMED
Doha-Qatar
Contact No: +974 - 66484926
Email: [email protected]
- Ø Profile Summary
Highly skilled professional with around 9+ years of experience on Desktop Support, Active Directory and Server installation. Experience configuring, monitoring upgrading and maintaining systems hardware & software and related infrastructure. Flexible to work in challenging environment as a genuine team member with own Initiative.
- Professional Experience
Consolidated Gulf Company – Doha, Qatar Mar2016- At Present
Desktop Engineer
v Responding to requests for technical assistance in person via phone, Email and remotely.
v Install, upgrade support and troubleshoot Hardware, Windows OS, authorized desktop applications and peripheral equipment.
v Installing and Backup System Images using Acronis Software.
v Optimize and standardize the handling of the antivirus system.
v Install, configure and troubleshoot Windows Server 2008 R2 & 2012, DNS Servers, Domain Controllers and Printer Server.
v Managing Windows network (users, computers, printers, etc.,) with Active Directory.
v Configuring and troubleshooting mail Clients such as Lotus Notes.
v Installations & support of software like Microsoft Office, Open Office etc.,
v Troubleshooting Network related issue and patch new network port.
v Attending calls of CEO's, VIP and Managers.
v Install, configure and troubleshoot Printer, Avaya phone, Projector, etc.,
Global Computers – Ramanathapuram July2014- Feb2016
System Administrator
v Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
v Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
v Mail Clients configuration backup & troubleshooting - MS Outlook.
v Kept in constant touch with vendors to resolves problems as quickly & efficiently as possible.
v Install and configure AD, DHCP, DNS, etc.,
Annai Fathima College of Arts and Science – Madurai Jun2013 – Jun2014
System Administrator
v Provide technical support for users and ensure proper maintenance of workstations, printers, and peripherals. Respond to user service requests and expediently resolve trouble tickets to maximize system uptime.
v Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
CMC Limited – Chennai Feb2011 – Apr2012
Desktop Engineer
v Handle daily technical support activities on Desktop support, Network and Server installation.
v Responsible for providing 1st level / 2nd level support to end-users in troubleshooting and resolving PC/Server problems.
v Configuring Microsoft outlook for user and troubleshooting Mail Problem.
v Train end users on usage of computers hardware and software
v Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades.
Wipro Info Tech – Chennai Dec2008 – Dec2010
Desktop Engineer
v Handling routine desktop support issues, which include installing and re-installing Operating Systems (OS) and applications, configuring devices, Created user accounts and managed access control of desktop and Network application.
v Escalating relevant customer issues to the technical specialists and ensuring speedy resolution of the issues.
v Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
v Prepare Daily, Monthly and Timely Compliance report as per requirement.
Pioneer Hospital (P) Ltd – Ramanathapuram Mar2003 – Oct2007
Accounts Assistant
v Accounts Maintenance.
v Installed and troubleshoot all desktop and laptops.
v Installed and configured software.
v Hardware & Software inventory control.
- Educational Qualifications
v Diploma in Computer Technology, 2000-2002, Aggregate 80% First Class with Honors Mohamed Sathak Polytechnic, Kilakarai.
v Higher Secondary Certification (H.S.C), Apr2000, Percentage 60% Syed Ammal Higher Secondary School, Ramanathapuram.
- Personal Details
Nationality : Indian
Date of Birth : 10th July 1982
Marital Status : Married
Language Known : English/Tamil
Passport No : M5814842
Skype ID : seenirajamd
SEENI RAJA MOHAMED
