JKKURUP
JAYAKRISHNAN V R Mob: 33947512(Qatar) E-mail: [email protected] Objective Looking forward to a challenging job in reputable organization to utilize my expertise in information technology for the growth of organization and myself. Skilled IT Support Engineer with 8 years of experience in providing comprehensive technical support to end users. Successful in installing, upgrading and configuring innovative applications on windows and Linux operating systems and providing technical support to optimize work-flows and minimize business interruptions. • ERP(iScala) Support • Maintenance and Repairs • Quality Management • System security • Inventory Management • Customer Service • Applications Support • Trouble Shooting • Service level management • PMS & DMS Management MCA from Hindusthan College of Engineering and Technology (Anna University). • Year : 2005-2008 • Aggregate : 74% B. Sc Electronics with Computer Hardware from N.S.S College Rajakumari(M.G.University). • Year : 2002-2005 • Aggregate : 66% PROFESSIONAL EXPERIENCE (8 Years) Worked as IT Support Engineer at Muscat Electronics LLC-IT Division (From 2010 March to 2016 May). About the Organization: Muscat Electronics, a premier member of Al Yousef Group and National distributors for several world renowned brands like; Daikin and Chigo in the field of air-conditioning; Ricoh and Hitachi in office automation solutions; Sony in professional AV and security solutions; ME also has an in-house a graphic and copy center. Scope of work: My primary duties are to provide complete ERP(iScala) support to end users Modules Implementation, Installation and Configuration Solving iScala issues, bugs and training to the end users. Generating customized report from Back-end (SQL). IT Administration, Installation, Upgrade and troubleshooting desktops & Servers( Windows & Linux), Smart devices, authorized desktop applications, hardware, peripheral equipment, Access control systems(Punching Machine) & ERP(iScala 2.3 and 3.0). Configuration & Maintenance of the Servers, networks, Hardware and Printers. My Day to day tasks includes handling all support calls, support related to System, Networks and ERP Applying updates to the system as & when required. Active Directory Managements, tackling issues related to services running on the servers, monitoring the logs, as well as Anti-virus Server. Presales, implementation & configuration of print management solution and document management solution. Co-ordinate and executed preventive maintenance and remedial repairs on computers, laptops, printers and peripherals. Prepared weekly & Monthly work status report and updating technology specific documents. Worked as Software Engineer Trainee at CSS Technologies (From 2009 to 2010) Scope of work : I worked as a Programmer and designed , tested projects using Asp.net, Java, SQL and Oracle. Worked as Faculty/Programmer at Glosoft Technologies( From 2008 to 2009) Scope of work: I worked as a Programmer/Faculty and developed and programmed using Asp.net, Java, SQL and MySQL. Study Projects Project 1(MCA Project) : E-Big Bazar is the e commerce application for selling of different products with customer order. Team Size : 1 Technologies : ASP.NET, C#.Net 2008, SQL Server 2005. Responsibilities : Layout Setting, Database Designing, Coding, Testing and Hosting. Project 2(B.sc Project) : “Access Control System “. Team Size : Four. Description : Project deals with effective Employee Management Technology : Microcontroller 89c51 I have expertise on the following Operating Systems • MS Windows 8 / 7 / 10/Vista / XP • MS Windows 2003 / 2008R2 / 2012 – Servers • Linux, Unix, Cent OS • MS DOS I have worked in the following technologies • SQL, MySQL (Databases, Forms & Reports) • Programming using C and C++, Java, ASP.NET. • HTML, Java Script . • Virtual & Cluster Servers Environment (Windows, Linux) • Familiar with web technology HTML CSS • Functional knowledge of Data base management SQL Server on windows and Mysql on Linux • LAN/WAN design and implementation using routers, hubs and switches • Remote Administration • Source code compilation, DNS, CPANEL, VPS, Web Hosting. Name : Jayakrishnan.V.R Gender : Male Marital Status : Married Father’s Name : P.D.Rishikesan Nair (Late) Date of Birth : 11 Apr 1985 Nationality : Indian Languages : English, Malayalam, Tamil, Hindi Hobbies : Cooking, Dancing, and Acting. REFRENCE MR. Rakesh Sharma COO MACE LLC Mob: 00968-95911814 MR. Rakesh K P GM Muscat Electronics LLC Mob: 00968-99337931 PASSPORT DETAILS Passport No : H1959168 Issue Date : 26/12/2008 Expiry Date : 25/12/2018 DECLARATION I hereby declare that all the information mentioned above is true to the best of my knowledge. I will make it my earnest endeavor to discharge competently and carefully the duties you may be pleased to entrust with me. PLACE : Qatar Jayakrishnan
