Zain Rauf
Zainulabadin
E-Mail: [email protected]
Cell Phone: 00974-30916462
RESUME
Seeking a career oriented position in a professionally managed organization where I could utilize my skills and experience to the best use and mutually benefits my career and organizational objectives.
1- CITY MARBLE & GRANITE Apr 2015 to Nov 2016
Bajwa Road Link G-T Road. Gujranwala
Pakistan
Customer Service Officer
Responsibilities
1. Resolve computer complaints
2. Greet customers warmly
3. Handling phone calls
4. Handle Products recalls
5. Inform Customers of deals and promotions
6. Sell product and services
7. Handle changes in policies or renewals
8. Read from Scripts
9. Place or cancel orders
10. Cancel or upgrade accounts
11. Filling Achieving
12. Developed business clients
13. Achieve Goals
14. Client Management
15. Financial Planning Understanding
2- SOHNY FOOD November 2013 to Feb 2015
G-T Road. Gujranwala
Pakistan
Assistant Accounts & Banking Officer
Responsibilities
1. Analysing financial reports
2. Responsible for Cash Managements
3. Book keeping
4. Computerized Maintenance of Accounts
5. Banking Transactions
6. Reconciliations
7. Preparing Multiple Reports
8. Allied Matters
9. Filling Achieving
10. Cash Deposit
11. Cheque Handling
12. Recording Purchased Items
13. Working efficiently Under Pressure
14. Processing Payments
15. Management of Ledger Accounts
16. Maintenance of Petty Cash Book
17. Good Knowledge of Finance & Accounting
3- Alfalah Exchange Company Aug 2012 to March 2013
Abu Dhabi,
UAE
Cashier
Responsibilities
1. Cash Collection
2. Deposit in Bank
3. Transguard
4. Cash Transfer
5. Tele Communication
6. Foreign Currency (Buying & Selling)
7. Approve T.T (Telex Transfer)
8. WPS (Wages Protection System)
9. Exchange Rates.
10. Sorting, counting and wrapping currency and coins.
11. Training new cashiers.
12. Balancing cash in the till with receipts.
13. Helping to resolve customer’s complaints.
14. Daily cash and cheque handling.
15. Can handle large amount of cash efficiently and accurately.
4- Master Plastic Pack Ltd Oct 2010 to March 2012
8-km, Lahore Side G-T Road. Gujranwala
Pakistan
Administration Officer
Responsibilities
1. Salary, Advance, Overtime sheets
2. Updating filing of all documents
3. Invoicing
4. Quick Learner
5. Positive Attitude
6. Challenging Tasks
7. Relevant Solutions
8. Responsible for purchase orders
9. Faxing, printing, photocopying, filing & scanning
10. Data Entry
5- 6 weeks internship in MCB Peoples Colony Branch Gujranwala. Aug 2010 to Sep 2010
Internee
Responsibilities
1. General Banking
2. Customer Services
3. Account Opening
4. Remittance
B.Com Punjab University Pakistan 2009-2010
I.Com BISE Gujranwala Pakistan 2007-2008
Matriculation BISE Gujranwala Pakistan 2005-2006
Skill Years Practiced Last used
Advanced Internet & Email Skills
Telephone Answering Skills Organizational Skills
Problem Solving Skills
Basic Cash Handling Skills
Researching Skills
Customer Service Skills
Skill
MS office, Excel 4 years (Experience)
Web Browsing
English Read, Write, Speak
Urdu Read, Write, Speak
Punjabi Read, Write, Speak
Father’s Name : Abdul Rauf
Date of Birth : 22 October, 1990
Gender : Male
Marital Status : Single
Nationality : Pakistani
Marital Status : Islam
VisaStatus : Visit
Driving License : Pakistani
Will be furnished on demand
