HOW TAKE LAND LINE TO LAND LINE CALL RECORDS

osaid
By osaid

I TRANSFER SOME MONEY THROUGH ONLINE BANKING WITH THE INSTRUCTION OF BANK CALL CENTRE BANK MADE A MISTAKE AND THEY TRANSFER WRONG CURENCY DUE TO THAT THEY DEDUCTED MY MONEY WHILE I CONTACT WITH THE ATHORTIES AND TOLD THEM ABOUT THE CALL CENTRE INSTRUCTIONS NOW THEY ARE ASKING TO BRING PHONE CALLS RECORD SO PLEASE GUIDE ME HOW CAN I COLLECT CALLS DETAIS FROM LAND LINE TO LAND LINE CALLS.I WILL BE THANKFULL FOR GUIDANCE

By osaid• 15 Feb 2011 22:04
osaid

MASHREQ BANK

By osaid• 15 Feb 2011 22:02
osaid

MASHREQ BANK

By britexpat• 15 Feb 2011 21:42
britexpat

There is something screwy here. the bank's customer service should get the details themselves... which bank is this ?

By osaid• 15 Feb 2011 21:42
osaid

Actually doha based people wants to help me but Dubi based office is not showing all the records to them

By osaid• 15 Feb 2011 21:40
osaid

i did all these now custumer services are asking for this

By britexpat• 15 Feb 2011 21:38
Rating: 2/5
britexpat

Then call the bank's customer service head and raise the issue.

By osaid• 15 Feb 2011 21:37
Rating: 4/5
osaid

i already talked but they r refusing and asking me to bring call record from Qtel.actually bank is Dubi based.

By britexpat• 15 Feb 2011 21:27
Rating: 5/5
britexpat

The Call centre will have recorded the conversation you had. contact them. explain the situation and ask them for the transcript..

By osaid• 15 Feb 2011 21:15
osaid

4900/qr

can u please tell me the procedure

55300437

By Mushtaq Ali Khan• 15 Feb 2011 20:37
Mushtaq Ali Khan

how much u pay

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