some info about renting a car

and here is some info

What if I have points on my license?
This does not mean that you cannot rent a car, but call our reservations department on   +9744582888   to ensure that the car rental partner will accept a booking with your endorsements. 

If I print a copy of the voucher, can I reprint it if I later amend a booking?
Yes, simply return to your e-mail confirmation where there will be a link to retrieve 
your car rental voucher online.

What do I do if the car I want doesn't appear in the display list?
This could be due to restrictions on the driver age, but if your driver will be between 
the ages of 25 - 65, there should not be any restrictions imposed. Please call our 
reservations center with your specific requirements on +9744582888.

How do I know if the car rental partner is on-airport or not?
Locations will vary depending on car rental partner, but most will have a courtesy bus to their office if they are not located directly in the arrivals lounge.

What is the shortest time in which I can book a car before I travel? What if I fly the 
same day?
Web bookings can be taken 12 hours before departure. For bookings for collection in the next 12 hours please call our reservations department on +9744582888.

What happens if I do not have a credit card?
Please ring our reservations department on +9744582888 as some car rental partners will accept cash deposits.

Why do I have to put cancellations in writing?
We require letters of cancellation from the customer for proof of cancellation and to 
keep on our internal files. You can also cancel via email on [email protected] or via fax on +9744583888

Where can I find a list of all your rental locations?
All of our rental locations can be found on our booking engine drop-down list. First 
select a country, then select a more specific location.

Can I book one way rentals?
Yes, in selected locations. Please call our reservation department on +9744582888 for a quote. Restrictions may apply, particularly if you require cross border one way rentals.
We are currently developing the technology to allow us to do this online, and expect to release this for general use in July 2006.

What is the minimum/maximum age to rent a car online?
You must be between 21 and 65 at the time of rental pick-up, but if you are outside this age range please call our reservations department for a quote on +9744582888.

What if my flight is delayed?
As long as we have been notified of the flight number before you travel and there is an out of hours service available, the car rental will wait (although an out of hours charge payable locally may occur.)

How do I find out how much deposit I have to leave with the car rental partner?
At the booking stage of the online process (stage 3, after you have selected which car you wish to rent), there is a sub-heading of 'Important Information'. All deposits for both insurance excess and fuel, will be advised at this stage.

What happens when a car is on-request? How do I know if it is booked/available?
At the booking stage of the online process (stage 3, after you have selected which car you wish to rent), all on-request cars will be highlighted at this stage, at the top of  the page in bold writing. You will then be contacted within the following 2 days, 
advising whether the car is available or not.

Where are the additional extras ? when do I pay for them?
At the booking stage of the online process (stage 3, after you have selected which car you wish to rent), there is a sub-heading of 'extras payable locally at time of pick-up.
The cost will be advised there, however you will pay this when you pick up your vehicle from our car rental partner.

Sometimes, when I insert certain dates, only 3 or more cars are available in certain 
locations, but more cars are available when I phone reservations. Why?
This may be because the driver age is under 21 or over 65 years of age and there are restrictions on cars they can rent. Also the dates and times entered may be out of hours for the given car rental partner.