Mozaic Subscription
I did subscribed in New IPTV service called mozaic from QTELL this service comes with internet 512Kbps and landlines, it is really very good, they offer two month free subscription and rest will be 250 QR per month...
Note:
tack Care you had to test the IPTV set-top Box with your HDMI interface because i tested 4 devices until it worked?!
if you agreed to receive the faulty device, they will not replace it immediately they will go in RMA process that will tack two weeks at least.
regarding the freezing, there is two reasons possibility
first is minor, happen 1 or 2 time per week, this will be caused by service load from Qtell main broadcast nodes.
second is major, happen all the time, i believe it is bad copper line.
cause at the end it is last mile access over DSL service.
so if you have new installed copper lines at your area so you will feel satisfied and you will note suffer freezing.
for example i live in Ezdan and have very good service.
again Thank you every body for sharing information with me.
please, correct me if i am wrong..is it not mozaic is a broadband connection and that a DSL connection would be a better option - at least for your internet use?
Ohh so I am not alone :)- but I have only one TV unlike intelligent :(- to check, :)-
I made 3 complaints with Q tel so far and I'll continue till 10. They come, talk good and vanish :)- without fixing it fully.
PS: btw I am not saying bad aboult Q tel, I am scared of some QL's love of Q-tel......LOL
Painther... Even my box freezes once in a while. Its a known fault but still if you call QTel helpline they will insist restart your device. That fixes the problem temporarily but it comes back again after some times. I have called QTel many times but of no use.
I am not sure its a problem with there device compatibility with there transmission system signals or something else. The problem is surely at there end. I have tried changing with couple of TV sets but the problem remains as it is.
Some of my other collegues are also facing the same problem too.
I hope QTel wakes up some day and start realizing there customers problems.
Moh377, Plz tell me, was your mosaic TV freezing frequently? My mosaic is freezing frequently and it seems its problem of set top box? even internet is interrupted.
It seems Q tel sublet their tech/maintenaince stuff and those guyz are of no use, as of now :(-
what is RMA process?
Old news...
Thanks for sharing