Car service centers penalized for delays
By Qatar Living •
Seven violations have been registered against automobile service centres in the Industrial Area for delays in providing “adequate” after-sales services to clients, Gulf Times has reported.
The violations were discovered by the Ministry of Economy and Commerce’s officers during inspections.
On checking documents and electronic records, the inspectors found some cases of delay in supplying spare parts required for the repair of their customers’ vehicles.
Such delays in providing the required service exceeded the permissible grace period under the law.
The ministry has urged all consumers to report such violations or any other concerns to its Consumer Protection Department:
- Toll-free line: 8005000
- Hotlines 4494 5550 or 44945500
- SMS (92665) - send complaint + the word "consumer"
- E-mail [email protected]
Maybe they need to look carefully at Jaidah Chevrolet down street 24. Blatant rip off merchants.
I took rent a car for one week .......... Just to keep my car warranty ........it was 40000 km service ... with appointment it will take 4 days ...the possible appointment date was after 1 month ........without appointment it took 6 days ........in the end they clearly mentioned on the bill that they have changed the engine / gear oil /break pads,top up all fluid levels and a remarkable car wash costs 50qar ...... i really don't know according to the law how many days it should take or where is the benchmark / baseline / standardization......... i'm a looser in this scenario by spending more money for rent a car ........ if i want to file a complaint it needs Arabic translation i think ...... so let's suffer .......... people are extending the warranty ........ for me i'm praying to finish my car warranty ....... so that i can do the necessary maintenance it from the local garages too.....
with that comment, you have defeated any will i had to reason with you; you're right, let it be there..
Don't blame me .. if it isn't fixed, why should remove it from the workshop!
Ahmedjhann: you're the one to blame if you've left it there 4 months....not qatar and not the garage...
a gave my car to someone and its still there after 4 months...here in qataR!!!
The funny thing is that in Saudi Arabia, where I've worked before, the longest time spent my car spent in preventive maintenance was 4 hours. and that's for 20k / 30k.
Khali thats germany, we are in Qatar,