Bad Customer Experience

kamalparambath
By kamalparambath

Dear All,

When you have any Electronic Items for Service never ever choose a shop named New World Refrigeration & Air Conditioning Workshop as i had a horrible experince from this Shop and the Guy sitting like a boss over there. I gave a washing machine for repair to this shop as it was having problems like leakage and spin problems.  I managed to get this machine in a taxi to this shop and after two days i got it back after they charging me 350 QRs. When i reached home i checked the machine i i found upto 1 KG of dust in the machine and the leakage were still the same. When i got it back to the shop and explined this, the guy over there were shouting  very uncultured way and were telling go to hell. So when choosing this shop be careful. If anyone needs proof you can call me. 0097455754697

By Molten Metal• 20 Apr 2015 10:32
Molten Metal

Kamal , Never pass through that street again ............. ........................................................

By kamalparambath• 20 Apr 2015 10:18
kamalparambath

Hello All,

Thanks a lot all of you for your support and advise, i will be looking forward to complain this to the authorities. I just want to make sure that anyone else don't want to face the same like me. This shop is located at Najma street near Qatar Airways Accomodation, ( Near Fareej Bin Dirhem Street). My intention is not to defame this Shop, doing so i know God is watching the scene, but all the people who spend money in Qatar should have their rights protected 100 percent, Because we know how we make the money here working under the Black Sponsorship Law. Thanking you all once again for the support. You are free for any questions regarding this and also make sure to post all experiences like this and everyone will be aware of fraud Shops and activities in Qatar. If public is united no one can stop us.

By nehlan• 19 Apr 2015 18:17
nehlan

So true Achabacha. Me too faced the same problem with the split air conditioner. 3 times bursted and later fixed by a professional where he just increased the guage of the wire and i did not face anymore problems with my AC.

By acchabaccha• 19 Apr 2015 16:01
acchabaccha

Agree with JokerQL. Most of the technicians are not professionals and they have learned their job only here. Several years back, a local friend asked me if I knew of a plumber who was a "real professional" in his job. The problem was that one of his water pipelines kept bursting every couple of months with the plumber coming in and replacing a fitting. When I took a professional plumber and showed him the problem, he simply laughed out on seeing what was being done. The previous plumber was putting a cold water fitting on a hot water line!

By newexpatqatar• 19 Apr 2015 15:50
newexpatqatar

They put the dust in your washing machine to prevent leakage..You must not remove it ..

By JokerQL• 19 Apr 2015 15:28
JokerQL

lol. I am sorry I feel like laughing ...haha

but believe me its almost the same in any other shop in Qatar. Most of them are "Hit and Run". they just do something and get your money and you have no voice after that. they act as if the money you paid was originally belongs to them :)

By Jones10• 19 Apr 2015 15:00
Jones10

@Kamal, You can lounge a complain thru this hotline number 44266666 authorities concerned may take necessary action against the shop if your complains are Genuine..

By Gasoline• 19 Apr 2015 14:54
Gasoline

Consumer Protection Department should be contacted.

By britexpat• 19 Apr 2015 14:50
britexpat

Why not complain to the authorities

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