Al-Mana Exchange India Remittance Stopped
Al-Mana exchange remittance to India has stopped since last 5 days due to some software problem. Money given to them on thursday has not reached India and trapped somewhere within their accounts/system due to 'so called' technical glitch...
There is no commitment on timeframe of rectification of this 'Technical Glitch'.
I have already suffered bounced cheques, in India
I am posting here to help others avoiding such mishaps...
35 th days over
now 1 month and 4 days over ,still didnt get my money ,even refund ,
good service by Al Mana Exchange
Still Waiting :P
nice Service by Almana Exchange
May b !next year ??
Well give them a break, frankly you got hell loads of hundreds of thousands making money exchange DAILY from Qatar to India, so imagine the pressure.
Yes my friend , i met Branch manager , he is trying his best level , he saw me some mail regarding this issue , and he said 2marrow will solve , so waiting
and 1 more dont send money from Al Mana Exchange
Brother please go ahead. I am also facing the same problem from last 10 days & I am also going to take some legal action. Todasy, I seen at least five customers with same problem when I went to Musherib branch to meet the branch manager.
When is a problem with there system than why they are not informing to the Indian customers before taking money. I seen today as well at Al-Mana exchange that they are continue taking money from Indian customers without informing them about system failure.
I request to all readers that please Inform to your friends about it & stop them to go AL MANA EXCHANGE
After 10 days I asked AL MANA Exchange, Musherib branch to refund my money.
Yes, it is true I am facing same problem from last 10 days. I would advise to all viewer that do not send money to India through AL MANA EXCHANGE.
18 th day,still waiting
is there any other option ?
take the issue to Qatar Central Bank and also with Federal Bank HQ.
i Asked to return my money,but the manager said they cant do anything ,
I Initiated a transfer to my NRI A/c with Federal Bank through Al Mana Exchange, Doha,Qatar on 11th October’ 2012 and today is 25th Oct’ 2012, for the last 14 days I am waiting for money and I am daily checking my account to know the above transaction. But till this time that amount not credited to my a/c. Today, I have checked with Al Mana Exchange, to know what happened my money transfer. The Exchange manager has cross checked their transactions and finally he told me that my tranfered amount through their exchange was depited on 12th Oct’ 2012 itself and he has given that remittance statement copy and Unique Transaction Reference (UTR) Number to me. Additionally he told that as per NEFT norms, the fund has to clear/credited to the specific a/c from 24 hrs to 72 hrs(Maximum).
Then I approached my branch manager through phone, They are confirming that the transaction details which are provided by AlMana Exchange, Doha was wrong, and no more transactions made on that particular NRI a/c. this case i do want to know the particular reason why they made this much delay. So, I want to complaint this issue with concerned dept over Doha. Please advise me.
With regards,
Rafeeq
cancel the transaction. ask for your money back.
It is true that hiring remittance processing services makes it easier for the corporate houses to carry out their business in a smooth manner.
wow simply, you are very fast
Hi buddies,
I disagree about bad service of Almana Exchange. They are doing very good service. I am a regular customer at Muntazah. I am sending money regularly from them at very good rates and immediate credit also.
We should understand the problems of technolgy these days....it happens sometime.... and it can happen to any exchange. Now most of the remittances are credited today. May be tomorrow the system clears all backlog.
Have a nice day friends......
some weeks ago I went their branch near jaidha fly over to send money to india, their dealings with costumers is too bad,I was in que to pay money,the one who is ahead me has some question, when he asking question they were talking bad words to him in their own language. they were blind about my nationality. dont go there to send money, their service is too baad...
if they are still not clear about remittance date, then you should take a refund from them and go through another exchange.
It could happen with any bank or country. Be patient money will reach there or you can ask them to refund you money.