Shoddy Customer Service...

britexpat
By britexpat

I am so angry, that I cannot typppe. :O(

What is the world coming to ?

Putting on my work suit this morning, I was shocked to notice a slight tear in the lapel of the jacket.

Straight away, I contacted my bespoke tailors - Mr. Burton of London - and complained.

They told me that since the suit was bought more than fifteen years ago, they can't and WON'T do anything..

Have you had similar bad experience with customer service ??

By anonymous• 28 Dec 2010 22:13
anonymous

Suitings by Raymond...I would collar the man for crimes against tailoring;-)

By britexpat• 28 Dec 2010 21:59
britexpat

I just got a call from a Mr. Raymond. Apparetntly he remembers the Raj and wants to help. Do you think its a stitch up ?

By anonymous• 28 Dec 2010 20:47
anonymous

i wanted to be a tailor but all i could learn was how to cut pockets..

By britexpat• 28 Dec 2010 19:00
britexpat

I appreciate your offer .... Anything silky with lace will suffice..

By The Aviator• 28 Dec 2010 18:57
The Aviator

Apparently they do for the suits bought more than fifteen years ago. They deny service to guys with yellow teeth though.

By Victoria5518• 28 Dec 2010 18:39
Victoria5518

i can donate.. =P

cheers

By Elegance• 28 Dec 2010 18:17
Elegance

I really hope before the new year starts, Brit gets something to wear.. Garage sale,anyone?

By Deal_4_wHeel• 28 Dec 2010 12:35
Deal_4_wHeel

stuff too old to use, i would like to wipe off the car with one!

By GodFather.• 28 Dec 2010 12:31
GodFather.

S-Isale yes BritExpat's back is turning like a Bow so s_isale is spot on about the height thing!

By s_isale• 28 Dec 2010 11:48
s_isale

smoke he is not. He has been losing height for the past few years, hence he needs to alter its length

By Elegance• 28 Dec 2010 11:44
Elegance

Brit..You must pack the suit,fly business class and meet the management in person..

By smoke• 28 Dec 2010 07:34
smoke

Brit what are you trying to say here that you are still in good shape since 15 years ago?

By GodFather.• 28 Dec 2010 07:26
GodFather.

Britexpat Now that would not be such a good idea!

By britexpat• 28 Dec 2010 07:25
britexpat

Do you think Its worth me writing to the store's management ?

By GodFather.• 28 Dec 2010 07:22
GodFather.

Yes bought that Suit in 1990! When a mate of mine used to work in his summer holiday work there at the tender age of 18..:)

By Elegance• 28 Dec 2010 07:18
Elegance

"God save the Queen...," no,no,no... I meant

"God save the QLers"

By britexpat• 28 Dec 2010 07:14
britexpat

Actually, in my younger days , I wanted to be a Tailor..

But I just wasn't suited for it :O(

By GodFather.• 28 Dec 2010 07:13
GodFather.

For some reason or the other I can now fit in to all my old clothes again.. Especially the Suit I bought from Burton!

By s_isale• 28 Dec 2010 06:37
s_isale

Brit, are you getting shorter by the day?

By edifis• 27 Dec 2010 23:54
edifis

Britex how did you guess?

By pretty_eickjah• 27 Dec 2010 15:44
pretty_eickjah

15 years? haller.... and the tailor is from london? where is he now? does he need to come here in Qatar from London just to saw your suit??? ahahahahaha... good good good....

By britexpat• 27 Dec 2010 15:42
britexpat

Luckily, I've found someone local to repair the jacket and shorten the trousers.

I just hope that he turns up.

By dweller• 27 Dec 2010 15:31
Rating: 4/5
dweller

a better quality tailor britexpat.

I used Greenwoods and after 30 years and 22 years respectively they are still going strong.

By britexpat• 27 Dec 2010 14:55
britexpat

Is this the same suit that he was buried in ??

God rest His Soul..

By blippy• 27 Dec 2010 14:50
blippy

and I thought this is one of the neverending thread about customer service issue here in Qatar :) LOL

By Victoria5518• 27 Dec 2010 14:49
Victoria5518

hahahaha edifis....what the heck!! cool down dude...ill stitch it for you also

cheers

By edifis• 27 Dec 2010 14:47
edifis

Yes I had a similar experience. I found my Grandfather's 80 year old suit from the cupboard. it was slightly worn out at the cuff. I found the tailors label..and checked their number from the directory. I called them up and demanded a free repair. They said they can't repair because the tailor died 50 years ago and the modern tailors can't sew old fashioned suits. I asked why? They said there will be a jacket-o-aberration which will may spoil their reputation! Imagine the impudence!!! I am trembling with rage now....wattado now!

By Victoria5518• 27 Dec 2010 14:42
Victoria5518

jack, im kind enough to help the old guy. opps....did i say old guy??? i hope brit will not start bashing on me.

peace

By Elegance• 27 Dec 2010 14:19
Elegance

Post lunch boredom and brain becoming flooded with the br---sh sense of humour.

By anonymous• 27 Dec 2010 14:19
anonymous

Britexpat... dont give your remaining garments to stitch with Vic ... its freezing ... you might catch a cold ... ;)

By Arien• 27 Dec 2010 14:13
Arien

Yawwnnnnn

By anonymous• 27 Dec 2010 14:07
anonymous

nope. Mr. Burton personally flies down to fix my coats, even if it is only to sew in a loose button.

Its the Italian tailors that I get shoddy service from. Giorgio A. refuses to fix my 11 year old tux.

By somwerNdmiddle• 27 Dec 2010 14:06
somwerNdmiddle

lol!

By KHATTAK• 27 Dec 2010 14:04
KHATTAK

LOLzzzzzzzzz...You made my ...errmmm ... Afternoon :D

By FlyingAce• 27 Dec 2010 13:57
FlyingAce

You must be kidding, the tailor who stitched the jacket must be in his grave... ;)

By safari911• 27 Dec 2010 13:55
Rating: 2/5
safari911

After such a long time since purchase this would be clasified as general wear and tear and not poor workmanship which would require follow up. I applaud you for staying in shape and able to fit in your suit after all these years. In general, I have found terrible customer service in this country. I have written remarks regarding poor service on restaurant bills, phoned managers of stores to complain and no one seems to care at all. I basically go out expecting the worst and am pleasantly surprised when I receive good service and made a point of bringing it to the managers attention as well.

By britexpat• 27 Dec 2010 13:50
britexpat

Thanks..

Only a couple of years ago, I had to have the trousers altered because flares were no longer in vogue :O(

By Victoria5518• 27 Dec 2010 13:45
Victoria5518

hmm..lemme stitch it for u

cheers

By Arien• 27 Dec 2010 13:44
Arien

A suit with lifetime guarantee :)

By mjamille28• 27 Dec 2010 13:41
mjamille28

15 years??? are you serious? :P

By anonymous• 27 Dec 2010 13:40
Rating: 2/5
anonymous

Shoddy service indeed!

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