Ooredoo offer bonus local minutes on Hala
Ooredoo customers can now get 120 bonus Ooredoo-to-Ooredoo local call minutes on Hala when they top up for QR30 and above.
The added minutes come in addition to the long-standing bonuses of extra mobile Internet data and international minutes Hala customers receive when they top up.
Ooredoo is enhancing the offer for top-up customers as part of its efforts to improve customer experience with Hala, the most popular mobile service in Qatar.
Customers get three international minutes, 3MB data and 10 local Ooredoo-to-Ooredoo minutes when they top up with QR30.
Each higher denomination brings bigger and bigger bonuses, with customers earning 120 local Ooredoo-to-Ooredoo minutes, 50 international minutes and 50MB of Mobile Data when they top up with QR200.
Hala customers can purchase Top-Up cards in denominations of QR10, QR30, QR50, QR100 and QR200, or use Ooredoo’s network of SSMs, or online with Ooredoo’s secure e-Top-Up service to top up service.
Customers can check balance at any time by dialling *129#. Bonus balances can also be checked by dialling *129*2#.
As part of the revision of the Hala Top-Up programme, Ooredoo has changed the validity for bonus mobile Internet data and international minutes to 10 days. The validity also applies to all bonus Ooredoo-to-Ooredoo calls.
Ooredoo is continuing to enhance its full portfolio of services, based on customer feedback and market needs.
It recently announced the reduction of international call rates for Hala customers who subscribe to International Saver Key, as well as enhanced pricing for local calls.
Saver Key customers benefit from local calls to any Ooredoo number at 20 dirhams per minute and an international call rate of 45 dirhams per minute. For details on mobile data from Ooredoo, visit www.ooredoo.qa
What a bad decision by Ooredoo to reduce the validity of the bonus minutes to just 10 days instead of the previous 180 days. This is cheating for customer.