Resignations at HMC, expatriates blamed

Translator
By Translator

Al Raya arabic newspaper published today this article in arabic, "Secrets of many resignations at Hamad Medical Corporation",

The original article in Arabic is here

The article is a clear indication of expats-bashing flu catching up in the country these days. The entire article boils down to this message, "Qataris working at HMC are resigning in an alarming numbers because the expats working in top positions there prevent them from improving the services offered by the corporation"

What prompted me to write here is the fact the article is written in arabic for an audiance, but leave no chance for the targeted audiance to contest the message. I will translate as much as possible of the article, as it is very long and some of it does not worth translating.

Sources still working at HMC who declined to reveal their identity told Raya:

"In regards some of the foriegn administrators in the corporation, the sources said that the Qatari workers are not satisfied with the performance of those foriegners, as they failed to prove their competency in return for the unreal salaries they receive, while the proven Qatari experties are denied those high positions. The main reason for the resignations of Qataris are the obstacles the foriegners place when the Qataris attemp to improve anything"

The same sources also said "Despite that we trained many Qatari staff and they went through many workshops, the foriegn administrator was always on the look, to reject what the Qataris achieve"

"Many of the foriegn administrators do not speak Arabic, so how they are going to solve the problems of the patients, or do they expect us to give the patients language classes so that they communicate with them? Now there is a well known say among HMC staff that if you dye you hair blond and wear green contact lenses then all your orders will be accepted"

"Most of the hospitals are manupulated by a foriegn lobby, which is impossible to break through, starting with the Hamad General Hospital which is led by Jarvis who is Canadian, and his assistant Allen and it is said that a new foriegn assistant was added and left only Naji Manaei as a Qatari administrator, while many Qatari youth carry Administration Certificates waiting for any job"

By sunilG• 14 Jun 2008 20:32
Rating: 2/5
sunilG

Your comments reflect a common truth. Local recruits get paid very less than overseas recruits even though they do the same work !! Wonderful !! I wonder whether any other GCC has the same working rules :)

Its high time Qatar changes its rules of recruitment, employment, Qatarisation and pay parity along with checks on Employers taking their expat staff for a ride.

Both the NHA and CID should go into organisations with labour complaints coming up in the courts now and then.

Very great things are destined for Qatar and soon will be catching up with UAE and other GCC if there is a strong will exercised by the labour deprtment.

By sunilG• 14 Jun 2008 20:24
Rating: 3/5
sunilG

I agree that there is a big difference in payscales between Hamad staff and private medical sectors. But most private clinics misuse the labour laws and staff benefits are curtailed in private clinics. Most of overtime payments are scaled down at 100% rates or not paid at all !! No action or checking takes place by the NHA or labour department.

Individuals sponsoring expats have to be done away with..let the Qatar govt or Home Ministry be the official sponsor of any expat entering Qatar.

This will also end the days of PseudoQataris ( essentially Expats) enjoying the benefits of very benign Qatar labour laws.

Qatarisation maybe good to some extent in Hamad since its part of a natural and longterm plan. But to blame expats for the inefficient managment going on there smacks of finger poiting exercise. Anyone -whether Qatari or Expat- should be rewarded for putting in place efficiency and harwork.

By Gumby• 26 May 2008 06:10
Rating: 3/5
Gumby

I have always used the Al Ahli hospital for voluntary visits and have been very favourably impressed. I'm living in country seven now and it is certainly up to standard, at least from my non-medical view as a consumer.

HMC....only been once, as a patient in an ambulance during a minor emergency. Was favourably impressed by the paramedics-again no real professional knowledge to run on, but they gave me confidence in their abilities. This confidence died when we got to HMC. Won't go into details, but I will never go there again if I have the power to say "no".

By King_Albert• 25 May 2008 15:36
Rating: 2/5
King_Albert

I know a junior nurse who has bought work visa illgeally for her husband. And after her allowance, her total salary is more than double of a 23 year experienced senior nurse. This senior nurse is also staying with her family but she was recruited locally.Why this inequality? There are many junior nurses who has bought working visa illegally for their husband. Beacuse of this they are getting a housing allowance of 5000 qatari riyals per month. Also their husbands sit at home looking after the babies. When they get a big allowance only because they are here, no need to work know. This is a serious issue where the immigration and HMC personal departmant officials has to look into. How this is possible? Is this fair to pay a staff doing the same work almost double salary because they are hired overseas? Just think how they will feel if your colleage is paid just double your pay?

Also this is an immigration issue. Will the concerned officials look into this matter seriously? What about the Hamad Hospital personal department? When they are going to wake up and correct these things? Will they do the right thing quickly. Its not late, let them evaluate how many of the nurses getting housing are having geniune work visa for their husbands?

Will these discussions lead to any change?

Please comment on this issue.

By anonymous• 25 May 2008 14:28
anonymous

I'm waiting for the punch-line!

By jxcess• 25 May 2008 13:41
jxcess

This is the biggest joke I've heard in all my life, that Qataris are being supressed by expatriates. In fact everyone knows that its the other way around. I do not want to point fingers at any particular community but this article published is a real joke. Its hard to believe Qataris being held back in their own country.

By anonymous• 25 May 2008 13:29
anonymous

I've heard that U of Q is trying to clean up their act. Their curriculum is more in line with what they profress to teach.

By Translator• 24 May 2008 17:59
Translator

You can say that again baedaebok.

In order for a doctor to enter the worforce in Saudi Arabia or United Arab Emirates, they have to pass a government exam to verify competency. Here in Qatar is not the case for reasons I am yet to understand.

I bet that the decision have already been made up high in the government of Qatar that HMC is beyond repair. They will continue to pump money to maintain reasonable level of service until new hospitals independent of HMC open up in the next 5 years.

I point out this observation based on the repeated visits of her highness Sh. Mouza to prominant healthcare institutions in the United States lately.

If a similar approach to healthcare as education, we can compare HMC to U of Qatar. New US university branches opened in Qatar rather than waiting for U of Qatar to satisfy the expectations.

By tobyson• 24 May 2008 17:46
tobyson

I know about the "mafia" who has a major hand in the hiring process..........psssst...its Don Corleone!

By anonymous• 24 May 2008 12:32
anonymous

Expatqatar2008, I agree. If HMC staff get paid more than private hospitals, then why do private hospitals provide better patient care? Possibly because the private hospitals are for-profit and need to be customer-focussed and friendly. HMC is government-run so they don't need to be concerned with the quality of patient care. (I'm a right-wing capitalist, if you haven't guessed!)

Don't get me started about nursing at HMC! I apologize for having to say this but I feel strongly about it. The HR and whole hiring process is controlled by one nationality-mafia (not Philipino). DW (darling wife) struggled for one or two years to get a nursing job at HMC. She found out that she had to pay someone 2 months salary to get on the hiring list. This someone was part of a mafia that controlled the hiring process.

Regarding the locals! At HMC, I only saw people who were a waste of space. They sit with their fancy clothes and mobile phones -- chatting. Maybe there are hard-working locals who are pushed-down by expats but I haven't seen any real cases yet. Many locals have got wasta and will often work in easy, prestigious jobs. I have met hundreds of these people. They are friendly, hospitable, and helpful (they've stopped to help me change tires). But, when it comes to jobs, it's a whole different story!

By lav_leee• 24 May 2008 09:52
lav_leee

may i ask, can u compare how much u'll pay in a private hospital & hmc? a month prescription is only 2 riyals in hamad pharmacy. how abt in other pharmacies? i only paid 6 riyals for my 9 day stay in women's hospital.

By eyehawk• 22 May 2008 23:00
eyehawk

did u ever work inside the hospital? Do u understand that we are more on service than compensation u are talking about which ur telling to decrease.

As i've seen ur comments, You are full of hatred in HMC workers,i wondered if u worked there before and be thrown by HMC, thats why u are now in the stage of "sour graping".

We are here to work and be lucky enough to have a good salary, you dont know really what is happening regarding distribution of salaries in HMC.Maybe you've known only HMC staff who are getting a good salary, like staff with grade 8-up. How about those who are in grade7- down,do u have idea how much only salary they're getting.

I suggest you to work in our Finance office , so that u discover, whats really going on regarding our salary.

Armies and Hospital staff are the same saving lives.But why the armies are better paid than us.How many times the other companies get their increase,until now we are not getting increase...maybe you've read the news in our increase, but for ur information...The newspaper are more lucky than the HMC staff, news paper got the increase news, but us HMC staff did not receive anything.

By expatqatar2008• 21 May 2008 02:46
expatqatar2008

thanks hamadstaff.

if the attitude of hamad staff is like that, in a visible future, satisfaction of service will likely improve. but if they kept on closing thier eyes to reality the worse will become worst, and who knows how to describe the next

it is not I who had this unkind experience, but rather a lot of people...and that includes the citizens and expatriates.

rest assured dear, that i'll be sending e-mails to some of your administrators, summarizing the ideas i got over here with the hope of helping them realize and give them ideas to improve service.

By hamadSTAFF• 21 May 2008 02:27
Rating: 4/5
hamadSTAFF

i don't think what expatqatar posted is offensive. To some extent it is but true. as a staff i too have been very dissatsfied with the services, especially the Staff Clinic. And if I am to be allowed, I will reduce thier salaries by 50%.

the point is that

1. lots of qataris employed resigned-due to dissatisfaction as mentioned in the article

2.a lot of our patients or thier relatives were not satisfied with some services as compared to other private hospitals

3. dissatisfaction is due to some staff do thier jobs well, and a lot don't inspite being paid very well compared to private hospitals. I can name lots of people who comes late to work yet leaves early in thier shift or kept on telling others how busy they were yet in reality, who knows what they were doing in this 8 hours shift. I can vouch for it as I work in hamad too.

4. effort is made by the corporation to improve the service, yet significant results as perceived by the customers are not so significant

5. lots of staff want increase, but really, I don't think we deserve one given that at the moment we recieve more than what others recieve with the same work.

By miles away• 21 May 2008 01:03
miles away

Expatqatar2008! with due respect, b4 you give your thoughts even you don't intend to offend anyone, pls re-evaluate it first. Your thoughts were clearly annoying and unacceptable to HMC staff in general. These private hospitals/clinics were good but most of their critical cases (with life threatening conditions)......they send it to HMC. I don't know why. Maybe you can ask the emergency dept. of Al Ahli Hospital. With regards to the ambulance service, pls give them respect, you don't even know anytime you will be needing their help (Enshaalah not). My cousin works in the ambulance and sometimes they eat their lunch 3 or 4 pm just to respond to any emergencies here in doha. Their boss knows they can buy their food anywhere within their area of responsiblity when they have time and not simply because they want to use the ambulance as karwa. They are also decent human beings doing the work of helping people even you if you need emergency. Healthcare is different from IT work where you can work with the comfort of your computer. So pls don't give opinion which is not humbly fair enough in general just because you were treated unfairly once in HMC.

"Just my thoughts and no offense meant", just simply take care of yourself and health so that you can avoid the healthcare professionals.

By hamadSTAFF• 20 May 2008 21:31
hamadSTAFF

i agree with some comments. modesty aside, when i work, i work well, but sad to note about my co-workers. mostly simply complaining how tired and overload of work they have. wanting increase. but in truth, spending all shift talking, internet, telephone. arguing about increase. better not to give increase at all if there is. better to return thier salary to the old one, or better send home those more than 3 years working here.

poor patients, they are not given due care by these people

By mansoor• 20 May 2008 20:54
mansoor

if someone ask how good we are and we answered them back that we are good by waving the certificates of some accreditation agency that we got is nothing to be proud of in a health care service.

but to tell others, simply ask our customers about our service and thier answer will prove or show to you how we are doing is a humble and confident reply.

By anonymous• 20 May 2008 20:34
anonymous

they must be good, they got JCIA!!

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By mansoor• 20 May 2008 20:30
mansoor

as a corporation they already operating as an independent intity, with board of directors etc.

to make them private maybe a good thought although a shift towards it may shift thier goal towards profit rather than service.

at the moment they recieve budget from the government and so they are not so much in a worry where to spend all of these. some people (in its hierarchy)could be taking advantage of it, giving more emphasis on salaries and benifits as they themselves will recieve more.

if only one knew how employees are being accommodated and compensated or paid, when this is not an income generating sector.

the state is spending a lot to improve this sector as we understand, but if the dissatisfaction of its own citizens towards this sector does not wane, they have to think about other reasons, as financially they are properly provided.

as a national, i will be worried also about it. i am not a citizen though.

i understand, human resource is vital to thier operation, but pampering human resources giving them too much, giving them independence to spend as they wish, is but friegthening, considering that nationals seeking service from this institution has something to say about satisfaction of service.

a citizen with sound economic training is needed to oversee how resources are spent in comparison to the level of output they make.

By Translator• 20 May 2008 17:53
Translator

Privatise HMC, change the name, list the company on the Doha Securities Market. That will let the HMC test itself against true business survival.

Cost to patients in the coming years will come through some sort of medical insurance mandate, so no worry about those who cannot pay.

By JEAN RAY• 20 May 2008 17:22
JEAN RAY

I suggest better ban Expatqatar2008 in this forum.He's not only insulting the public servant of this country but also getting too personal about this topic.Act like a professional please if you really are.Thanks

By expatqatar2008• 20 May 2008 16:43
Rating: 3/5
expatqatar2008

from translator

"If you want high quality, must compete in salaries in a worldwide market which is very tight in the first place when it comes to healthcare workforce".

i think it is but good to note that before competing "worldwide" they should have started competing locally, when it comes to "customer satisfaction" at the very least.

if they can prove themselves better locally, dreaming for worldwide competition is but realiastic to consider, but not until then, we can just keep on dreaming of worlwide stuff.

it is really sad to note that staffs want us to think they deserve to recieve more, wheen thier current satisfaction output rating (in general) (from the nationals) are low.. that is.. in general.. of course.

if the general customers of healh care service are satisfied and happy with the services of private institutions, then it is not possible "to be" in hamad, given that they are paid more than thier couterparts.

By Run• 20 May 2008 16:42
Run

for the explanation

By Translator• 20 May 2008 16:31
Translator

How on earth reducing salaries improve quality of work? What you need to keep in mind that you are simply hiring low cost labor.

If you want high quality, must compete in salaries in a worldwide market which is very tight in the first place when it comes to healthcare workforce.

Do not bark on the docs and nurses, they are simply overworked, undertrained, demoralized, poorly managed and led.

Afterall, the article I translated above is talking about why the Qatari managers are resigning, not why the ambulance driver eat while on duty.

The saga of media critisim continues. The Raya Arabic Newspaper published another half page today, listing complains of Qatari patients and visitors about HMC, in particular, lack of surgical beds. Original article can be found here http://www.raya.com/site/topics/article.asp?cu_no=2&item_no=349226&version=1&template_id=20&parent_id=19

Underlaying message, "We must employ less expats because we cannot speak arabic with them"

By expatqatar2008• 20 May 2008 16:04
Rating: 4/5
expatqatar2008

it's really amazing to note that when some people's observation is expressed in as honestly and frankly over here, some people will suggest to ban the participant..

with all due respect to some participants, yours truly never and will not take topics like this so seriously,, and has never or will never ever insult others.

it is just that what i was pointing out, hamad will stand by itself, with whoever will work with it. it is that people they hired to do the work does'nt seem to work what is expected from them at all, given the fact that they are paid far much much much much much more compared to other workers in the same field.

this is an objective impression i have thru the experiences i had, with hamad hospital and other institutions i mentioned (doha, american, al ahli, apollo, not to mention the small polyclinics over doha.)

nothing meant to give false bad impression to hamad, but merely pointing out that others can give good service while paying less to thier staff, so why cant hamad be?

to wake these people senses

By expatqatar2008• 20 May 2008 13:02
expatqatar2008

"superdoc said JCI ...

Nurses at HMC did a lot towards getting JCI accreditation. They had to fl countless form and memorize hundreds of rules for it"

then that must be the reason why..... they PRORITIZE PAPERS.. spend lots of time in papaers... or so... that they end up with a SUPERB service :-(.

"maxmo said I agree with you ...

I agree with you Superdoc...

I think those with negative comments have never been to US or UK."

...so this hamad staff,,, concludes that, is someone seems to point out on them thier ineffeciencies, they outright tell you, this crap.

As I mentioned earlier, I went in several health care falicity here in Qatar, and my experience tells me that, if private institutions (al ahli, doha clinic, american hoispital, apollo clinc, etc), paying thier staff with much much much much much less than the hamad staf, can give a very satisfaying service, then how come this overpaid staffs CAN NOT...

maybe, just maybe, if hamad will level they payscale with them they will work better.. if not, better to send them home and hire new ones

By superdoc• 20 May 2008 12:02
superdoc

I get your drift but.... The accreditation system and requiremnets are designed in a way that it puts the most burden on nurses. ??may be bcoz the JCI consultant and inspectors are mostly nurses too

By anonymous• 20 May 2008 11:58
anonymous

really.......wow....hundreds of rules eh? Good old nurses!Bet the poor buggers did all the work for it!!

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By superdoc• 20 May 2008 11:54
superdoc

Nurses at HMC did a lot towards getting JCI accreditation. They had to fl countless form and memorize hundreds of rules for it.

By anonymous• 20 May 2008 11:48
anonymous

I agree with you Superdoc...

I think those with negative comments have never been to US or UK.

I would recommend all you guyz to watch the following movie "Sicko"

http://www.imdb.com/title/tt0386032

If you can't find one, you can borrow it from me. Only then you will understand the true value of healthcare industry and the work load that goes behind. You will be surprised to know what people do to get simple treatements in other parts of the world, leave aside geting 80% discount on medicine and free healthcare...

By anonymous• 20 May 2008 11:47
anonymous

maxmo, I am aware of hospitals in the UK.....don't you have JCIA at HMC? How the hell did they get that??......

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By anonymous• 20 May 2008 11:42
anonymous

maxmo....do you work for HMC by any chance?

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By anonymous• 20 May 2008 11:39
anonymous

As usual, yet another argument with no sense...

First of all, people should think twice before they comment on such topics and for best or the worst don't make others life miserable with your crapy talks...

First and for most thing to understand is, do not compare HMC with private hospitals. It is a corporation and not a company and it is not a profit based organization where the target is set on how much business one generates. As far as work load is concerned, don't point your fingers on others until and unless you don't really know the true situation.

People have not come here to kill there time and play with others life.

Its truly pointless to even put any such topic in public forum and demotivate staff related with healthcare. If this the response one gets after all the hard work, then for sure he will try to be one among those whom you are trying to build.

Admin: Please stop this topic, before it gives bad impression about the Corporation due to someone who does not understand the true value to Healthcare Industry.

By superdoc• 20 May 2008 11:36
superdoc

I wonder how come people complain about having to wait 1 to 4 hours. In UK you have to wait for 1 hour just to get a blood sample drawn. And if you go to A&E in UK or US, you will have to wait for 4-6 hours before a doctors shows his face. I bet this has never happened in HMC.

And people start using primary health centres, you don;t have to come to HMC for sorethroats and minor cuts and wounds.

By Run• 20 May 2008 09:33
Run

expat you an IT we are in medical field...i bet you didt even work in hospital....you talk as if you know everything about HMC staff...

By 96Impala• 20 May 2008 08:19
96Impala

And what reasons have you mentioned above that would delay them? Never mind the fact that no arabs ever pull over when an ambulance is going somewhere emergency traffic. That is the only thing that would delay them. All you do is tell lies.

By expatqatar2008• 20 May 2008 00:20
expatqatar2008

we will keep our fingers crossed that when the time comes that we ever get to call 999, the ambulance people will come outrigth and with no delay due to reasons metioned above.

By Run• 19 May 2008 23:12
Run

someday you will call 999......

By anonymous• 19 May 2008 22:25
anonymous

JCI.........

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By expatqatar2008• 19 May 2008 22:22
Rating: 5/5
expatqatar2008

if it gave a better results towards service, then, sending home, and replacing the existing staffs of the hospital, in let's say 1-2 years time, then I think, service will improve more... it may be an expensive move, but better spend a little more than paying the existing one with more than what they deserve, and have an unsatisfactory service...

take a look at al ahli hospital, i came to know that it only started its operation in 2004 or so about, but everybody who had visited the hospital, in general, is happy

By expatqatar2008• 19 May 2008 22:05
expatqatar2008

the suggestion to level thier payscale with other health institution like,,,, Doha Clinic, Al Ahli Hospital, American Hospital, or Al Emadi Hospital, not to mention other polyclinics (Apollo, Al Mansour etc..)came about because earlier, it seems that they want some people to believe that hamad employees are underpaid, which I strongly could not believe.

How much is the salary and what are other allowances and ben/fts (nurses, technicians, doctors, etc) of all of these institutions? Are we going to believe that they recieve less or even the same? The reality is that hamad staff recieve maybe roughly 40% to 100% ALREADY MORE than their counterpart in other institution.

WORK LOAD? Well, visit this "Other" institutions and one can simply see how they work the same... it is just that hamad staff (excluding the few good fellows) want to make us believe they are really busy or understaff...

Satisfaction? well my personal ecperience made me feel moreof a person visiting private centers than the one we are talking about.

It is not that I undervalue services of health workers in qatar, it is just that some health workers in some institution are not working as they should be... and therefore.. to decrease what they are being paid for is but fair... to same then SEE the realilty.

Some health worker-- that is SOME, and not all, does not care at all to Clients Satisfaction but rather about thier end of the month pay...which is very sad, .. I just hope that hamad administration will try to evaluate

By grandkruizer• 19 May 2008 22:02
grandkruizer

Earlier HMC was worse. I dont rmmbr the exact year they carried out this standard programme(sumthn like ISO).

First thing they did was to check the authenticity of the docs' certificates. Immediately many docs quit n fled, mostly Egyptians.

Imagine getting treated by an Egyptian quack who cant speak English! Freaky!

By lav_leee• 19 May 2008 21:21
Rating: 3/5
lav_leee

never underestimate d value of healthcare workers esp HMC staff bcoz they r a foundation here in qatar. it is known that d difficult medical conditions will always be brought in HMC...either HGH, RH, AAH, Al Khor & Women's. nobody will know how hard d staff work in HMC unless they will work there themselves.

By anonymous• 19 May 2008 21:04
anonymous

Depends what part of healthcare you work in!!! Expatqatar, I take it you are an expat? therefore I suggest that you value the healthcare workers that may just have to be there when you really need them.........

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By Run• 19 May 2008 20:55
Run

you really dont know the whole concept of EMS!Yes we buy foods everywhere and our supervisors knows about it because they know how busy the roads of qatar is...and every EMS in the world do that!!!and about the salary of HMC staff....whats the big deal about it???

I dont know what kind of person are you....you dont know whar your talking about!!!!

By lav_leee• 19 May 2008 16:39
lav_leee

pls dont tell me that HMC staff r d highest paid med workers here in qatar. how abt ASPIRE, ASPETAR, QF, QP clinics, etc?

al ahli staff r well paid, FYI. they have a better salary compare to other allied health prof in HMC.

By lav_leee• 19 May 2008 16:36
lav_leee

there's a comment/complaint box in HMC so u r free to write whatever u want

By expatqatar2008• 19 May 2008 16:09
Rating: 2/5
expatqatar2008

what work load in he A&E, the service in that department is WORST,, that's to say he least, I was there few months ago and stayed waiting for 4 hours... was gven voltarin injection and sent home. was kept on coming back FOR MORE VOLTARINS (mabe five times in two weeks.

while waiting,I noticed,... overstaffing,, plenty of staff, some busy with thier work, the rest (I CAN SAY MAJORTY THAT TIME), LOOKS BUSY, or say wants others to THINK that they are busy

please require every patient comingt visit you department to fill up your comment papers and you will see how UNSATISFIED MOST OF YOU CLIENTS

with that the administration of HAMAD will realize how OVERPAID YOU are

By whoami• 19 May 2008 13:56
Rating: 3/5
whoami

@dood, how about we just not believe \you/?

@amreeki, Qatari patients, like all others, will go to where they will get good service, so whether it is run by Qataris, Americans, Indians or Aliens, it doesn't matter.

___________________________

Click here for info Qatar's safety, events, costs, pics, and more I♥Q.net  <-- (Expat, Tourist, and Local Info)

By 96Impala• 19 May 2008 12:55
96Impala

I don't know what kind of "experience" you have, but what part of working 12 hour shifts do you not understand? Also, have you ever worked on an ambulance before? You make it seem like they work inside the hospital and can take breaks and eat lunch whenever they want. It's not like they have a refrigerator and stove in the back of the ambulance. The whole concept of EMS is strategically placing your ambulances in the busiest parts of town; not at the hospital. Which means your only option is stopping off somewhere to get something to eat, instead of going back to the hospital. How do you know the ambulance you saw at Ahli just didn't drop a patient off at the E.R.? If they did it makes sense to me to go ahead and get something to eat while they are aleady there. But:

.... these are my thoughts, and no offense meant..

By anonymous• 19 May 2008 10:07
anonymous

I have an idea, let's imagine that there is a hospital ran by Qatari staff only, do you expect the Qatari patients would skip all other hospitals and go to that one?

By JEAN RAY• 19 May 2008 08:19
Rating: 2/5
JEAN RAY

Maybe both of you dont know the work load in HMC, compared to those in Private hospitals and clinics.I suggest you go to A&E HMC to see the real condition.And i hope,i hope you realized what you are talking about.

By Andrews• 19 May 2008 08:16
Andrews

Expact qatar ...

instead of giving salary or coupons provide them 30 packets of kuppoos for everymonth........thats all...

By mansoor• 19 May 2008 04:52
Rating: 2/5
mansoor

if they will resign, then where will they go? if al ahli hospital nurses are happy with what they are getting, hamad staff will be too, bedsides, service is far better in private hospitals here than in hamad. SO I WOULD SUGGEST THAT HAMAD MED. WILL REVISE THIER SALARY TO A A LEVEL WHERE AL AHLI STAFF RECEIVES AT THE MOMENT. By that, those people solely working for money will leave this place as they are the ones I think who are not doing thier jobs.

By kallo• 19 May 2008 04:32
kallo

A nurse who work in private hospital and accept a small salary it's his problem.

If they give Hamad nurses the same salary as you said you will see how many people will resigne.

By mansoor• 19 May 2008 02:20
mansoor

i think they are recieving the highest salary among health care workers in Qatar.

Why don't they look and see how much other health workers in Qatar recieves, with the same line of work. Compare thier salaries with Staffs of Al Ahli Hospital, Doha Clinic, American Hospital, not to mention the smaller polyclinics around town.

Not until an ADJUSTMENT (that is to decrease thier salaries to level with other institutions) that the people working in Hamad will realize how REALLY BIG is thier monthly income.

By expatqatar2008• 19 May 2008 01:56
Rating: 2/5
expatqatar2008

it would rather be better, if instead of giving them transport allowances,,,,"COUPONS" will be given...to be used in Karwa, or Petrol Stations, or any food centers.. well with limits of course..let us say, 50 liters of super gasoline a month,,,,"300 QR worth" of karwa taxi and bus rides per month...meal tickets of about one meal in one shift workday..(about 22 meal tickets in cafeteria a month

with this HAMAD will save a lot

By expatqatar2008• 19 May 2008 01:47
expatqatar2008

......."By the way i work in the ambulance,we worked 12 hrs a day,we do our best to save peoples lives but sad to say some PEOPLE cant just appreciate the gift of saving life....instead criticize anything they see..."

with due respect to your work, don't make us believe that you are working 12 hours a day.. EVERYDAY.!!!.. I do well knew that you have 3 days off.. all of you in HMC is required to work about 40 hrs a week only, and more than that, you are paid OVERTIME..which is quite NORMAL

AND PLEASE, if you do really work in ambulance, expect that I'll be sending photos of your co-worker to your head or will be posting over here these photos.. like

--- ambulance at the back of Hamad Hospital used by staff to buy food in Manila restuarant,, (daily!! i was told by the people there)

---- ambulance used by staff to buy food in Al Ahli hospital cafeteria,

---- ambulance used by staff to buy food in thai restaurant ( al nasser area) and a restuarant in The Center ....

with all due respect again.. you can take yourbreak, according to your regulations, but USING AN AMBULANCE as though it is your personal transport? well, that's a diferent thing.

---- last week i was in HGH visiting afriend...what would you say if almost all the staff in ?th floor that I have seen, was busy arguing about thier increase... please spare us of another rise in inflation should Hamad Staff increase.. HAMAD STAFF INCREASES... ALL PRICES IN DOHA (HOUSE, FOOD ETC) INCREASES AS WELL.

with my own experience and observation, I CAN STILL SAY THAT THEY HAVE TO DECREASE THEY PAYSCALE.. nurses, x-ray technicians, ambulance staff, let them have the same payscale like what other medical staff recieves in private hospitals..

.... these are my thoughts, and no offense meant..

By lav_leee• 18 May 2008 21:12
lav_leee

not all hamad staff are receiving 'large amount of money'. other allied health professionals (physiotherapists, lab/xray tech, nurses, etc) are overworked but underpaid. maybe there r many med staff (particularly d physicians) who receive an enormous amount of money (with all d benefits, educational allowance, housing allowance, food/market allowance, etc). i cant blame d staff if they cant do their job properly. they r not so happy with their salary.

By dood.2001• 18 May 2008 20:55
Rating: 2/5
dood.2001

Qataris resign from HMC because They collect big salary from new work plus their original salary.

Do not believe them. They resign to gain mooooore Money.

Money Talks.

By Run• 18 May 2008 19:47
Run

maybe your not in a medical field thats why you dont understand....the term you use "OVERPAID" and "REDUCE THE SALARY" is an insult....its like we dont deserve that kind of salary!By the way i work in the ambulance,we worked 12 hrs a day,we do our best to save peoples lives but sad to say some PEOPLE cant just appreciate the gift of saving life....instead criticize anything they see...

"SOME PEOPLE LOVEs US AND WE KNOW WHY BUT SOME PEOPLE HATE US AND WE DONT KNOW WHY"

By abha• 18 May 2008 15:46
Rating: 2/5
abha

All this Discussion leads to nothing ....

1 has to go there as an Expat to check the workings of the personnel involved & judge for himself/ Herself the TRUE state of Affairs.

By jassKat• 18 May 2008 15:21
jassKat

Show me a well run hospital any where in the world and I will be amazed! Doesn't matter where you go, all hospitals have horrible management that do not mesh well with the doctors!

 

 

tra la la

By JEAN RAY• 18 May 2008 15:21
JEAN RAY

If thats the case,they are underpaid.If all you said are true.Considering the sky rocketing high prices here in Qatar.

By whoami• 18 May 2008 15:14
Rating: 5/5
whoami

It's true though. In some work-places, Qatari's are getting the bottom end of the straw.

In some cases, some expats bring in their friends and try to ensure that Qatari's don't escalate in order to ensure their own job security, when it fact, if they were doing their job properly they'd be secure in the first place.

In some cases Qatari's end up quiting because they're forced out.

___________________________

Click here for info Qatar's safety, events, costs, pics, and more I♥Q.net  <-- (Expat, Tourist, and Local Info)

By wakeke• 18 May 2008 14:58
wakeke

If you are a western expat and held a very high position in any office here, do you think you'll be successfull if most of your subordinates are insubordinate?

Unless everybody is willing to listen, be consistent and follow, nothing will change. That's only for me.

I agree that half of the medical staffs in HMC with lucrative fringe benefit does not deserve to be there at all.

I heard from a friend that the benefit sucks too. A Jr. female nurse married to an aide(tea boy) was provided family accommodation against a jr male nurse and his local hired quality reviewer wife working in the same company which was denied the same.

Spartans! Ready your breakfast and eat hearty... For tonight, we dine in hell!

By expatqatar2008• 18 May 2008 13:58
Rating: 5/5
expatqatar2008

my experience with Hamad Hospital staff, gives me the impression that they are OVER PAID... try to visit one of thier clinics in any Out-patient department ,and you will see how the so called doctors treat you.. not to mention the nurses who seems to kept themselves busy with NOTHING BUT PACING BACK IN FORTH IN THE CORRIDORS...

i think it is better to reduce thier salaries by 50 percent... i came to know that they roughly recieve 4500 as basic with 1250 transport allowance , free accomodation for some (3 bed flat, or villa) or 5000 as house alowance, yearly ticket to home country.

Oh by the way, have anyone noticed how they kept the Asean Games Accommodation empty til now? Aren't that one is to be used by thier staff?....But rather they opted to rent building from private people... which is of course.. who knows, who owns them?

I think, its a poor utilization of resources,,,, human, material, finance...

So better to reduce thier salary

By tobyson• 17 May 2008 19:11
tobyson

HSBC needs a qatarization manager..........harharharhar lol whatta joke!

By OrangKedah• 17 May 2008 18:46
OrangKedah

My bosses wanted to promote me to a vacant position in HMC in recently. I was interviewed by seven of the board members and they rejected me on technicality. I am truly thankful for their rejection as I didn't want the job in the first place and oppoosing my management's recommendations at the offset would look like insubordination. There are many unresolved issues involving payments stretching back to the Asian Games that are too sensitive to explain in this thread. And the other reason is the Qatarisation I hear in HMC where, apparently, there is an order to complete the process in one (yes, ONE) year would you believe it?

By Oryx• 17 May 2008 18:44
Oryx

Discretion is the better part of valour as Shakespeare wrote....

I am being very brave... :)

By anonymous• 17 May 2008 18:21
anonymous

It's very hard to comment on this topic...

I am sure most of us have heard the following quote:

"With great power comes great responsibility"

what people forget is "it also comes with great limitations and restrictions."

By kellysnake2003• 17 May 2008 18:20
Rating: 5/5
kellysnake2003

kellysnake

Politics between Local & Expats has made this medical unit a hell, Inequality made them worst. Most of the staff in HMC is inexperience & doesn’t know proper diagnosis of patients & awful lots of mistakes in communication between staff.

I think if whole workforce in this country is provided with jobs as per their experience & qualifications with decent incomes this would certainly solve this crap, What I feel here at presently the system is……. they have to create jobs for local even if the institution dosent have provision as per his qualifications in another words QATARIZATION

By jesus• 17 May 2008 17:35
Rating: 2/5
jesus

Hamad can be a great hospital that provide extreme good care to the people living in Qatar. But first, someone high up (amir etc) will need to get their hands dirty and have this vision planned, executed and reviewed till all is done and on goes these processed.SET, PLAN, EXECUTE, REVIEW..... As for this article, I can see it makes sense because the process of getting to see a doctor is just ridiculous and from my experience, professional expts like myself and the doctors are brought in to bring in their experience, implicit knowledge and professionalism so that local qataris understand the standard needed and rub off from us hence the high salaries we get. But experience has shown me something that's is quit the opposite of this. For example, my wife is expecting and during her regular check ups, she has to take a number and visit different sections where the avg wait time can be anywhere from 1hr to 4hrs. Thats an appointment....now think back and see if such a process would be acceptable in the countries these expt doctors come from?

We opted for hamad because a lot of threads in this forum had good things to say and after the waiting times started getting longer and more uncomfortable we've switched to al ahli. Costs arm and a leg, but jesus will pay.

By anonymous• 17 May 2008 17:26
anonymous

mmmmm then sack the expats and put a Qatari in their place!.....simple really....

"It is dangerous to be sincere unless you are also stupid."

- George Bernard Shaw (1856-1950)

By blueqat• 17 May 2008 16:58
blueqat

Actuallly not only qataries are resigning, also expatriates due to the low salary scheme that HMC is giving to all staff...any news about salary increase??

"fear not the dead...but the ghost of your past"

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