Commuters complain of irregular bus service

Commuters complain of irregular bus service

QatarNews
By QatarNews

Irregular bus services continue to be a major concern for commuters who rely on public transport.

The passengers have been complaining about irregular bus service on some of the busy routes for quite some time.

They say this adversely affects their daily schedule. Some point out that the service has not improved despite the sharp rise in the number of passengers over the past year.

Recently, residents from the Industrial Area complained that on many routes, passengers had to wait for an hour or more to get a bus. Some claimed that the situation these days, especially in the afternoon, was worse than what it used to be a couple of years ago.

The commuters say they often have to share Karwa taxis to reach their destination, especially when they want to travel towards city areas.

A senior official at Mowasalat said ongoing road projects in different parts of the country were the main “obstacle” for smooth bus operations.

However, passengers say even when the Doha Bus Station (DBS) is packed with buses, services on many routes are not 
operated on schedule.

A few days ago, it was found on a visit to the DBS that some passengers had been waiting there for more than an hour to catch a bus to go to the northern part of Doha. One of them said he was asked “very politely by a staff member at the enquiry counter to explore other options” to reach his destination.

Many of those who visit the DBS regularly feel even those manning the counters are sometimes unable to answer their queries on bus timings and routes.

While it has been more than eight years since Mowasalat started its public bus service, many areas across the country are still not covered by the service. Sources say it is also “surprising” that many roads that have been built in recent years - such as those connecting Wukair and Wakrah with the Industrial Area and its surrounding areas - have no bus service even though they are used by a large number of commuters on a daily basis.

“And this is happening at a time when many buses are being operated without a single passenger on board in West Bay,” said a passenger, referring to the West Bay shuttle bus service that is struggling to find favour with motorists.

Gulf Times

By western101• 24 Apr 2014 01:35
Rating: 4/5
western101

u want to see a messy. Plone Just drop by the central bus karwa station.

-1 u will never finde ur destination... No map

With bus station name & number u Dow know Wich one wer it will take u.

-2 just make shower to have ur passport with u picos u are in indiaa. Please again I'm not against Indian but the bus smell really sheet.

No ac, the driver playing crappie funny 60s India music. But the worst his hand free with chitchat at his phone.

3- abut time if ur bus time it comme at 16:00

Example. Bus will cam at 16:40....

Not only one time happened hahaha

Not only for me. For every one I know and I had meet.....

4- my sedation to make. Special bus only for Indian, sereilanki, Nepal, Bangladesh and black africa, and one other for teh rest of races..

For. Healthy & safety reason.

Bus station. At corniche area It diffrant dan the other one.in other area... is it fair. U tell me.

The solution. special. Rood. For buss good calculations for the time. Build a ac waiting station. For at list 20 person. To hide from the sunn of 45 degree at the shadow.

Assure the security for the passenger by real security.....Pleas. No one will comment

Only if u will spend one Holl day from terminal. To sentrl tray to communicate with driver in English or to find a smull free officiaaaaaaal. Map.

Welcome to Mumbai hahaha

By wirehead• 22 Apr 2014 20:26
Rating: 3/5
wirehead

yeah, it is pretty inefficient. but i still take the bus everyday. because i believe in public transportation and i want to give it a chance to work despite its many imperfections. and because it's always a better experience than getting ripped off or harassed by taxi drivers and is of course very affordable. sometimes the bus schedule isn't followed and i have to wait around 30 minutes, sometimes up to an hour, but i've never been late so far since i leave early and make allowances for when there is no trip at the scheduled times.

By knor• 20 Apr 2014 15:58
knor

Public service of mowasalat is just a front(decoy). This company is earning more for servicing in some private schools and big companies. This company is numbed already on these complaints.

By maria issa• 20 Apr 2014 11:37
maria issa

well typical in Qatar : lets waist millions on buses launch but no proper management system

By Mark Fire• 20 Apr 2014 10:07
Rating: 4/5
Mark Fire

yes its true Very bed service, the Staff like Drivers & Administration have no Rules no Fix Time, Some Times more then 45 minutes no Buses, and Some time its Came all Together

By acchabaccha• 20 Apr 2014 06:22
acchabaccha

The music is welcoming as it helps you relax especially after a long, hard day at office. It does not allow one to feel the lengthy distance he is travelling, and when old Hindi songs get played, it takes me back down the lanes of history and forget much of the pains of life!

By shihanbadurdeen• 19 Apr 2014 21:18
Rating: 4/5
shihanbadurdeen

01. no schedule (no time keeping)

02. some time no bus

03. after pick you they will go petrol station then your around half hour gone

04. in side the bus drivers putt loud music

05. sometime no A/C

service is like this only... i send many e mail to karwa and many call also...

no response.... its not like Dubai.

if you are going karwa bus people look you like something becoz of this bus standard...

By acchabaccha• 19 Apr 2014 21:06
Rating: 5/5
acchabaccha

The Karwa bus service is very unreliable. A 7 AM bus service from my area which is crucial to get many people to office on time, disappeared for several days and was restored only after I paid a visit to the office at the bus station and made a complaint.

By saifullah0094• 19 Apr 2014 19:10
saifullah0094

yeah really it is true,,,we have to force them to take an immediate action,,,,

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