AirHelp Worldwide selects Qatar Airways as Best Airline in the World
Qatar Airways beat 77 other airline companies from around the globe to be chosen as the Best Airline in the World by New-York based AirHelp Worldwide.
AirHelp used data collected from travellers around the world, who looked to AirHelp for support. The rankings were based on how helpful each airline was in helping travellers when a problem arose.
“This is truly an honour for us and a credit to the thousands of men and women who work for Qatar Airways around the world,” said Qatar Airways Group Chief Executive Akbar Al Baker.
“Passengers worldwide see customer service being diminished by many major airlines. They are instead being driven to choose carriers that offer more than just a seat from A to B. An airline such as Qatar Airways, who understands the importance of putting the customer first, is setting the bar high and is an example for the rest of the industry,” AirHelp Chief Executive Officer Henrik Zillmer said.
AirHelp was formed in 2013 to assist passengers worldwide who have experienced delays, cancellations or overbooking. To date, the company has helped over 1.2 million passengers resolve their air travel-related issues.