Talabat rolls out contactless and cashless delivery for customer and rider safety

Talabat, the region’s leading food delivery platform, is today rolling out contactless delivery for anyone placing and paying for orders online.

This initiative has been developed for rider and customer safety, and to enable this automatically, the customer will need to choose an online payment option.

How does contactless delivery work?

The rider arrives, rings the doorbell, and places your order by the door, for your convenience.

The rider will then practice social distancing, while making sure you get your order, before departing on their next delivery.

Tomaso Rodriguez, Talabat CEO, believes that these measures continue to show Talabat’s emphasis on safety in the current COVID-19 outbreak, however, customers need to pay via the online payment method for this to work.

"At Talabat, safety is our top priority at all times, especially in this current COVID-19 outbreak. We implore you, as a customer to pay by online payment (debit, credit or Talabat credit), which means no physical cash needs to exchange hands, therefore making contactless delivery possible.

By making delivery contactless for our customers and our riders, we are putting health first,’ Rodriguez said.

Also, for this initiative, Talabat will also be distributing door hangers which customers can leave to indicate that a contactless drop off is required.

Consumers can download the Talabat app for Android from Google Play or IOS on the Apple App Store.

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