Qtel broadband USB Modem

MSK985
By MSK985

Hi

I want to let you know that Qtel's "broadband USB Modem"

Speed is FAKE!! they say It's 7.2 mbps but the real

speed is less than 1 mbps . I've subscribed for 1 year

Unlimited Download and I'm still calling qtel everyday

from July until now to solve the issue but they

Actually do NOTHING!! but sending me bills

400 Riyals/month for !NOTHING! they are also

refusing to cancel the service and give me a refund for

what i bay every month for a fake service.

I don't want you guys to go through all that ,that's why

I'm leting you know and I'm ready to give details

for people who doubt.

Wish you all the best...

By aikon• 19 Sep 2010 00:43
aikon

what exchanger ? do you want to send money ?

signal is transferred through BTS not exchange

By MSK985• 4 Sep 2010 11:49
Rating: 3/5
MSK985

the exchanger (DP) is right next to my house and I can see it clearly from my window.

Im getting only 35 KB/S that i cant even open a website with a lot of graphic or watch a youtube video.

About the 1 year I mean the type of Subscription not the period of time since the problem happened.

(Please read carefully before you giving you brilliant ideas)

By ayat_th• 4 Sep 2010 05:24
Rating: 5/5
ayat_th

Dear MSK,

All the connection quality for internet that Qtel provides depends on the distance between your place and the exchanger (DP) you maybe so far thats why the service isn't good for you but works well with others.

also they now are providing a new USB modem of a 21mbps speed of QR 399, It might help you !

OR you can cancel the service cuz you already completed 1 year (but no refund of course)and switch to home broadband (ADSL)AND pay only 200 for 1mbps as what you have right now as you said.

Dear KHATTAK,

you are using ADSL and you are paying for the SPEED, but MSK is using a different product which is the one you can use everywhere not only @ home and he is paying for the DOWNLOADING limit, that's why there is a difference in the price.

any question I'm ready to help and YES I work in Qtel :)

By aikon• 3 Sep 2010 12:53
Rating: 5/5
aikon

7.2 is only happen if you shutdown your neighbours USB access + call access on 1 BTS and given 1 BTS access to you only.

read tos carefully

By Smoked.Salmon• 3 Sep 2010 11:47
Rating: 5/5
Smoked.Salmon

Yes - my broadband USB is lightening fast. The only issue I have is it disconnects automatically every 30 minutes or so. That stick speed depends on where you are as well and the service quality. Have you tried it in multiple locations?

By KHATTAK• 3 Sep 2010 10:57
Rating: 2/5
KHATTAK

What? QR 400 for 7.2 Mb Link? They are charging me QR 400 for a 4Mb Link.

Anyways...its working quite OK for me...but I'll have to ask them about the price.

By anonymous• 3 Sep 2010 10:49
Rating: 5/5
anonymous

It is working great for me - speed is always high, I've been using it since it was introduced.

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