Fraud transaction on credit card and bank not cooperating
I had a fraud trasaction on my credit card on 13-12-2021 , i reported to Bank and they told me its a pendnig trasaction so,we need to wait until merchant claim the money and then they can raise the dispute and start to investigate.
Later, on 15 dec Bank called me and told that they reported to visa and merchant will not able to claim
On 20 -12-2021 .Bank confirm me that merchant claim the money moreover,i cannot see this trasaction when i am checking online,after too much argument i manage to open the dispute and now Bank called me again tomorrow to sign some more forms.Also the staff is not supporting and very arrogant replies.
Please help me ,how to follow up ...i loose my money and no mistake from me..still i am not getting the cooperation..
1) If it was an unauthrized trasaction,will back return my money?
2) How much chances to get the money back in such situations?
3) How to pursue this issue legally
Please help me...
To be honest' getting your money back is largely dependent on a lot factors including the volume and evidence available. I have been in a similar situation as this some couple of years ago but I was able to file in contact with a group of professionals that work at hillforensics.com they were really eager to get my money out and all the plans worked out successfully.