Is it Just my Modem/Router..

I have same problem past 3 months... Please help me too

thanks so much, but unfortunately my own home gateway-fibre to home does not have a "WLAN".I am surprise seeing that yours has it.

This is how my modem interface look like

their is nothing like WLAN in this new HOME GATE fiber optics.

Not WAN tab, WLAN

i still can't see the column where i can change my wifi network name and password.

i have gone to the wlan tap, their i saw IPTV,VOIP,INTERNET.

Then i clicked on the internet, but i couldn't see where i can change it.

chaacha2005,

goto from your computer at home http://192.168.100.1

login username admin password admin

go to wlan tab

change name and save

pls hw can i change my former wifi name and password in this new optic fiber router cos i normally change it when the old one was still available..i can't see it in the setup page.

Guys, It is the router?modem of Thomson. Many ADSL customers are facing this issue. I used to get problem once a while but the next door is always facing this trouble.

TB, you are lucky to have that FRIEND.

you can replace your thompsun router as i did. i bought one from soffitel and ask the guy to install 150 fee and since then never have problem.its 5 years now.by the way i bought the router at qr. 480.i hope this will stop your problem permanently.

gore1876, i really don't know this small computer icon at the taskbar says "speed 24MBps".

I am not much of a computer wizz, earlier it showed 11MBPs and like a month ago it was 50MBps.

@seantrump how do you get 24mb, are you one of the lucky ones in Westbay area??

Thank you for the ping test - mine is ok although it could not measure my 'packet loss' ;-/

t_coffee_or mine is stable at 24Mb/s now.looks like its ok.Lets hope it stays think way or else my modem is up for sale, 250Qrs if anyone os interested, the new one is like 220QRs.Only serious buyers, no discounts.250Qrs or more.

Cabbage is still the highest bidder.LOL

awwwww how kind of you to offer me your router at such a great price - you have made my birthday complete ;-)

Disconnection problem.

@t_coffee_or_me......What problem?!?!?!

The problem has been fixed.

gore1876, wooo great help.Thankx

Cabbage ,My dear i think the problem with my modem/router is contageous.I wouldn't wanna be drinking that beer and then transfering the problem to me.Then you'll be having a seantrump' "seantrump error, temporarily disconnected".

Cabbage, i am selling my modem would you wanna buy it for like 250Qrs.A brand one costs 220Qrs.What do you say?LOL

Guys to check if there is a cable problem try going to www.pingtest.net and do a ping test. Click on Begin test and let it choose a good server automatically. check your packet loss, if high then cable issue.

Then to check your download and upload speed go to www.speedtest.qa.

I had some problems with mine, then changed the router and also found out my connection was downgraded from 4mb to 1mb and took them 2 weeks to fix that, but its all good now.

Bathe it in a cool G&T - if that does not work - chuck it out - the router not the drink lol

Cabbage, been thinking though probably the modem/router needs some cooling off.I'm planning to give it a dip in ice cold beer.

I get the same thing - I just pull out the black lead at the back - count to 20 - guzzle a G&T and wait. That seems to work for me :-)

Ok dawg! :D goodluck.

Im using this QTEL Thompson and Linksys Wifi Router just as a Wifi LAN Hub. not using as modem router :D

newkidontheblock, thank you again for the advise.I'll try the linksys router first then if it woun't work i'll have it checked.Appreciated

@Seantrump, call QTEL again to come then prepare CAT6 Cable from their main box to your ADSL (white)box inside the house. i dont how long the cable you will need. but they don't provide it for us. that's the problem with QTEL, not a full service.

exactly! hot and sexier when we get old... (:

when you hard reset on your router, make you know your phone number which is your account as well with QTEL.

usually for residences, it's: s44xxxxxx and password: 123 for the new installed lines. usually for the older ones, just: s4xxxxxxx.

sad true... this thomson router from Q-tel doesn't cover warranty/replacement even.. sick! my cheapo 3com granny router last 5 years shared with 5 people, till connection drop few months back and replaced with Belkin N series.. True Q-Tel/ADSL team can't resolved the issue called them several times for replacement, it just can't happen.

Don't trust this Thomson from Q-tel.. it is really PIA.. go for Linksys, D-link, Belkin, 3com dual antena.

newkidontheblock you mean if there is a static interference.I checked my line and its very clear.But still i'll let some Qtel guys look at it.

@SMOKE: that QTEL Thompson Wifi Router's username and password is:

Uname: Administrator

Pass: connect2th

Elegantlady ,Oh no no no no no, me still young.I am just 40 years young give or take a few years.Men don't age.ROFL

i had the same problem on my net also before. complaint to 800-8000 bec. it's business line. QTEL Arrived and sort some things and informed me that the Internet Cable coming from the QTEL Main Phone Box outside going to my DSL Box is already OLD and probably damaged due to long time of use. so, we replaced with a new CAT6 cable and it was working fine since.

check your phone line using a house phone unit, if you hear some scratches, the QTEL Box underground got wet due to rain on the sewers. S*** happens there too.

The modem is aging with you sean...go for a change,

Ipagaling, thank you buddy.Appreciated

Translator, will try to ask around and then inform you guys.

try this:

http://www.qatarliving.com/answers/computers-and-internet/how-to-configure-linksys-router-to-qtel-adsl

will not work with Mosaic:-(

Would another router work with Mosaic TV ?

Ipagaling, thank you for that advise.I think i'll get a linksys router/modem.I've used it before and its pretty good.But will it work with Qtel's internet?

Rizks the price of the modem/router is 220 QRs.

then, if they replaced your routers three times four times with the same brand... the problem still exists then the router must be the problem here... then you tried to replace with other brands of routers? like linksys...

I also think some problem with Q-tel signal as even with cable it goes down frequently for last couple of days.

220 and tats Free of charge ? :(

i wonder wots their Actual charge is then ? :(

"Free of charge"? And then you paid 220 QR each time they did? That's whatI call "free of charge."

Rizks, yes they replaced mine three times free of charge for only 220Qrs each time they changed it.

B2D, i tried that too.I tried every single trick in the book to have it fixed.i even made a new connection.i thought the problem might be my PC so i tried my other laptop, and my PC and my iphone it just disconnects.

Guys, what if its not the router/modem.What if there is a problem with the optical fibre line off land?

... but as you can imagine, nothing changed.

Smoke if you had tried for a hard reset with a pin on that tiny hole at the back of the modem and it didnt last long then WOTS the bloody use of trying it...:)

Instead i can put tat pin in ur hole....lol

Rizks, they do. Replaced mine two times w/o charges!

I think the signal from Q-Tel is the problem.

if its the damn routers problem, will Q-tel replace it with no charge ?

try doing a hard reset with a pin on that tiny hole at the back of the modem. I did it a couple of times but it does not last long.

also if i try to go into the setup page (192.168.1.254) it asks me for a username and password for the router...the telephone number does not work at this.

same here, frequently got DC... i think the router is the problem

smoke, i did a bandwidth test and it dropped from 100MB/s to 11Mb/sec.its very unstable.It shoots up to 24 and then 48Mb/sec and then it plunges down within seconds.I'll try calling Qtel.I've heard that the modem/router is very problematic.If its true then can i just use another router/modem instead of the one provided by Qtel?

I get it too :o(

Go into the modem setup page. click disconnect. click Connect. Quick fix but still shouldn't be needed.

for the last 2 frikin months:-( QTEL dont know what to do about it!!!

Rizks, i tried all sorts of restarts and reboots, i thought the modem/router is a bit hot so i wanted to give it an ice bath (that was a joke).

same here dude...the effing thing just goes off, at times it shows connected but no web sites load.

Even me, i am also facin the same problem...dont know why ?

But i usally switch off the main switch and restart...