TCBY
The other day I went to buy a frozen yogurt from TCBY by the TV roundabout, and after I paid and headed to the door the cup fell on the ground and spelled all over.
I picked it up with some disappointment. and there was half of it still in the cup unspelled, there for I went to the cashier and asked for tissue to wipe the cup and enjoy the remaining of my ice-cream.
But the sales man decided to give me a new one free of charge.
I was embarrassed, thankful and glade at the same time.
And since then I buy their ice-cream more than before.
Y does it sound tht it is 'needed' 2 b tipped if sumone does a gud jester??? Seriously... Doesnt sum gud manners mean anything anymore??? Y does it hav 2 b money talks always???
I thank you all for the wonderful commments about one of our Staff. Really appriciate it and welcome the points.
I have personally thanked him as well, and given him gratuity from my end personally.
In todays world its difficult staff that adhere to the policies of customer service and gestures of goodwill, and I am pleased to know off ones like Mr. Teklal, who adhere to them and practice them.
And in regards to the look of TCBY, we have a whole new team that is in the process of revamping the look of the stores and opening new locations from next year. Reasons why it was not done before, well lets just say that info is CLASSIFIED. :-)
Thank you for you partonage to our stores.
Regards
MjM
A Management Member of Sterling Restaurants
that what customers services really mean.
I once had a bad customers services when I bought my car, but an Email to the mother company in Japan strained them up
In the Cookies of Life, FRIENDS are the Chocolate Chips
www.bastook.com
http://www.freewebs.com/alayam/
Since we're sharing, I was once in that party store in Villagio (opposite Carrefoure) and my neice bought a balloon for 60QR. Just as we went out, the balloon somehow untied itself from her wrist and flew away. The guy from the store immediately blew us up another one FREE OF CHARGE!
That was a 60QR balloon!
just cut the crab and agree with me that what he did was good deed.
I could me 2 years old or 60. colored, female or male.
don't stereo type it.
the man was a good sales man. full stop
In the Cookies of Life, FRIENDS are the Chocolate Chips
www.bastook.com
http://www.freewebs.com/alayam/
Mmm.... Ice cream.
-------------------------------------------------
╬ Jai Guru Deva ╬
I find that, in general, the staff of TCBY and Baskin Robbins are really patient & courteous. They deal with bratty kids climbing over the counters, screaming at them for 10 flavors on one cone...and other annoying situations like that.
And yet they still have it in them to give away a free cup of ice cream if someone dropped theirs on the floor. :)
...and so s/he lived happily ever after.
would it have happened if it you were brown?
dont think so. still im glad he was cool like that.
what other branches of TCBY?
other than tv r/a
city center
and ramada junction
In the Cookies of Life, FRIENDS are the Chocolate Chips
www.bastook.com
teena maria
I don't think being a woman is a plus factor nor be given a special treatment specially here in gulf country.Let's just say TCBY service crew was trained to give good service to their customers.Let's give a big hand for the TCBY well done!!!
for you be careful next time!
TCBY needs a bit of an update because it's been like that since I was young (the design)
But I love their yogurt.
__________________________
Mr. Q's Blog - A Qatari's view on Qatar.
dude, don't ruin the moment lol
that's totally cool. It's amazing how small good gestures by others can really make your day. even just hearing about it makes me all warm and fuzzy, lol
PLUS POINT OF BEING A FEMALE?
sometimes we need post such as this..positive!
(hope we don't make Doha looks more uglier than it's weather..hehehe!).
TCBY workers are friendly and nice people. I like trying new flavors everytime i go there lol.
--------
Who the hell needs pot when u got Cookie dough :D
THAT'S WHY ITS TCBY - THE COUNTRY'S BEST YOUGHOURT.....PEACE!!!
how it is wonderful to see or to meet someone like this sales man.
well, i think i will be one of TCBY's customer :P
An experienced man behind this picture,
it represents me.....it's my hope
thats rlly nice to hear...in fact a lot of good things like these are happening nowadays but sometimes we don't see how important such small things can be to us
Ohh so sweeet....
...and spill more cups so that I can get more free ones. *wink* ;-p
"Everything in this book may be wrong." Illusions: The Adventures of The Reluctant Messiah by Richard Bach
Small good things like this means so much to appreciative customers like us. Thanks to TCBY, and expect more QLers to visit your stores. Cheers!
Now I feel hot, I wanna get something cold at TCBY! Anybody care to join?! ;) Happy weekend! =D
====================
====================
Once you go Mac, you'll never go back!
http://www.apple.com
http://www.philmug.ph
good to read this news, thanks bastook
aawww bless thats probably come off his wages.....
thank you, I will sure will tip him when I go next time.
In the Cookies of Life, FRIENDS are the Chocolate Chips
www.bastook.com
http://www.freewebs.com/alayam/
the same thing happened to me once, and i think this was at baskin robins in City Center, the sales man gave me the same free of charge.. indeed a very nice gesture..
& yepp scarlett is right, should have tipped the man (goes for me too)
many thanks for the little comments that most everyone experiences here in Doha, but never post. Perhaps the next time you go back into TCBY, tip the young man who was so nice to you...I'm sure he would appreciate it just as you appreciated his being so generous!!
Grant me the senility to forget the people I never liked,the good fortune to run into the ones I do,and the eyesight to tell the difference.
happy-end!
something is changing in Qatar! :)
good job,sales man!
couldn't see many being so generous :)
Good to see someone posting something positive about a restaurant here!