Thanks for the reply Molten Metal. I have been in correspondence with them since about August. Unfortunately, the solutions proffered so far are not applicable.
Firstly, if I wish to access my account and funds via internet banking I need to update my contact number. The only way to do that is with a valid QID, which I do not possess.
Secondly, I was told to simply withdraw the money from an ATM. However, the debit card is expired and secondly I do not wish to withdraw that amount of money.
Thanks for the reply Molten Metal. I have been in correspondence with them since about August. Unfortunately, the solutions proffered so far are not applicable.
Firstly, if I wish to access my account and funds via internet banking I need to update my contact number. The only way to do that is with a valid QID, which I do not possess.
Secondly, I was told to simply withdraw the money from an ATM. However, the debit card is expired and secondly I do not wish to withdraw that amount of money.