I had a similar experience with one of their gas burners several years back when I bought it new from a supermarket at Hyatt Plaza. The tempered glass shattered immediately when the oven was ignited the first time with small pieces of glass flying in all directions. Yes, it was both a scary and dangerous situation. I had lodged a complain through email with their office which was in Dubai in those days. They sent their Doha representative to my residence who saw their damaged product, took away the item and refunded me the money. I had told the representative how dangerous that product was and had hoped Geepas would take necessary steps to withdraw the item from the market.
I now believe this was not done.