What many people do not understand is that once the cargo is put on board, the responsibility of the cargo company ceases. The cargo company would simply tell the Consumer Protection Department to ask the person to take up the matter with the airline people. bhitalia would not succeed very far. He should have insured the consignment before shipment. And as I had said earlier, I find it very difficult to believe that the cargo as shown in the pictures could have transported to India from Doha in just QR 1800, and that too by airfreight.