Thanks Rose, we were/are terrified with MES bus service, we reached till school principal and we said if nothing is done, we may reach Supreme Education Council. The MES Principal replied "If you reach SEC, your child will be in problem", we understood what he meant. After all my kid will be in drivers and MES hand... (a troublesome kid who complained to SEC) i cant unhappy them.
Principal was polite thou, he sent us to transport manager, but MES transport manager too was ruder than driver. We lost hope...