Souheir... the PRO went today and they told him that the VISA is no longer in the Jawazat, it went for إجراءات أمنية . so as everyone told me it's CID. I called CID he said it's not CID it is something only for Visas and it' s an office for إجراءات أمنية and you can't call them or communicate with them. all you have to do is wait for their decision.
I hope that I am helping you.
I guess your case is similar to mine and your visa is also gone for إجراءات أمنية