The answer of the first comment is correct. just wait for your I.D.
You can process your family visa on your own.
You can get the list of requirements at the Ministry of Immigration.
It will take min of 1 week and max of 3 weeks for the result from the date of submission of documents.
I advice you to not to book tickets unless you get the visa of your family because there is a chance of rejecting your application and the ministry is not obliged to refund your ticket.