On behalf of Vodafone, we'd like to apologise for any inconveniences or issues you've experienced with our service and we hope you will communicate directly with us through one of our care channels. For immediate response, our Twitter and Facebook pages are great for communicating your issues. www.facebook.com/VodafoneQatar or www.twitter.com/VodafoneQatar. You can also call our customer care agents at 111 or email [email protected]. We look forwarding to helping you resolve these problems. Thanks, The Online Team