Yes, I do have the similar situation with Jarir book store. I bought HP laptop in March 2014 and just used it for hardly one month and problems raised, like not properly booting, running and also not shutting down properly. The service man said it needs to be reformatted and change the Windows which he did. Again in couple of days same problem reappeared. Second time he said the hard disk to be changed and he did it. But still there is problem with the computer. Again i visited and demanded for replacement of laptop, but he is not sure whether he would change the laptop or not. Now it is with them for repair.
Yes, I do have the similar situation with Jarir book store. I bought HP laptop in March 2014 and just used it for hardly one month and problems raised, like not properly booting, running and also not shutting down properly. The service man said it needs to be reformatted and change the Windows which he did. Again in couple of days same problem reappeared. Second time he said the hard disk to be changed and he did it. But still there is problem with the computer. Again i visited and demanded for replacement of laptop, but he is not sure whether he would change the laptop or not. Now it is with them for repair.