r_ahmed,u can visit to nearby service centre to get the printed Family Visa Copy,at the same time you can ask them for re entry for your family(option which will allow your family to change visa from visit to permanent without flying back.charges 500 Qr/head).once you done this procedure you can go to medical commission(100 Qr/Head) for medical test and to finger printing(free of charge) once the result for medical test published as fit.When done with the above procedures you can then move to the service centre with original passports to stamp visa on it(500 Qr/head).

Hope the above will help you to complete the task.May god bless your family and you always