Last year, their boat was out of service from 5th of Nov.
I asked for the refund because of I used only 1 hour out of 4 hours package.
From late of December until now, I have not received the fully refund of 3 hours.
What so ever reason, they mistook my refund and paid back only 1 hour.
I called to ask, they would say that 'we will check and call you back'.

And the boat is still out of service :(