Go have go to Immigration Office at Gharaffa.

Then any typing centre and request for the form for Smart ID card. They will create two forms in Arabic (They might charge you 10 Qr for this). If you want e-gate facility, don't forget to ask them to include that in the form.

Next, take these signed forms to Gate 1, where you have to go to the retinal scan area. Here the machine will take your retina scan, take an electric finger print of both index fingers, ask you to do a electronic signature and also take a photo.

Next go to the reception and get a token for the Smart ID counter. At the counter they will charge you for the ID card and ask you to wait till your new ID card is ready. That's it!!

You will only need your old Qatar ID Card. Just to be on the safe side, do carry your passport with valid Qatar RP.

Once you get the Smart Card, there is a kiosk at the entrance of Gate 1 where you need to activate the Smart Card for e-Gate and e-Gov Services. It wouldn't work without this activation.