Thanks a lot for the response and sorry for a late feedback. This post was meant to highlight that we all feel cheated while visiting city centre. I agree that much higher parking charges are applied in certain regions of the world but the rates are adequately displayed there. The problem in cc is that while parking, nobody is aware of the parking surprises. It is not mentioned anywhere in cc that customers will be punished after 2 hours. The only sign boards display 2 qr per hour. The trick is to charge any damn amount for parking and have abaya clad ladies to collect the parking charges, so that nobody dare asks any question. I insisted on writing a complaint before paying up so that atleast I convey that I was not happy with the cheating. But I was surprised as they did not have a complaint register and I was told that I was the only one to protest while others were happily paying up. There are few things which I would like to admit/ reveal
1. This was not the first time I paid up hefty amount for cc parking, rather this was my 4th time. On previous occasions, I decided that I would never come back, but that was not possible so I decided to speak up.
2. I have been in Qatar for a long time. Probably since the period when cc was the only place to visit and parking was not an issue then.
3. At present I visit cc only if I am ready to pay @15qrs per hour.
There are 2 ways to solve a problem. One of them is to identify the problem, go to the root and solve it. The other is to create a huge problem so that the original problem appears small. It think cc administration should rethink about their problem solving strategy.
Thanks a lot for the response and sorry for a late feedback. This post was meant to highlight that we all feel cheated while visiting city centre. I agree that much higher parking charges are applied in certain regions of the world but the rates are adequately displayed there. The problem in cc is that while parking, nobody is aware of the parking surprises. It is not mentioned anywhere in cc that customers will be punished after 2 hours. The only sign boards display 2 qr per hour. The trick is to charge any damn amount for parking and have abaya clad ladies to collect the parking charges, so that nobody dare asks any question. I insisted on writing a complaint before paying up so that atleast I convey that I was not happy with the cheating. But I was surprised as they did not have a complaint register and I was told that I was the only one to protest while others were happily paying up. There are few things which I would like to admit/ reveal
1. This was not the first time I paid up hefty amount for cc parking, rather this was my 4th time. On previous occasions, I decided that I would never come back, but that was not possible so I decided to speak up.
2. I have been in Qatar for a long time. Probably since the period when cc was the only place to visit and parking was not an issue then.
3. At present I visit cc only if I am ready to pay @15qrs per hour.
There are 2 ways to solve a problem. One of them is to identify the problem, go to the root and solve it. The other is to create a huge problem so that the original problem appears small. It think cc administration should rethink about their problem solving strategy.