I got a call from Qtel informning me that they are going to install the fiber optic in my house....fast forward. Last month I got the Qtel bill, it appears higher than my usual bill. It turns out that since I got the fiber optic I have to be paying additional 100 Riyal every month, but I was not informed beforehand about this 100 Riyal. I complained to Qtel, all they said "we are terribly sorry" still I have to pay!