My wife's professional experience is a customer service training and business development specialist for restaurants and hotels, what works in the western world, don't always work here, the staff she tried to teach at a hotel we will not mention..... wanted to learn and improve their service, but the ahhhh humm, certain arab.management was to closed minded to accept words like organize, and professionalism.
So we cant blame the staff, if they don't get the training that these franchises are suppose to do same as in the west.
Hey smoke.....
My wife's professional experience is a customer service training and business development specialist for restaurants and hotels, what works in the western world, don't always work here, the staff she tried to teach at a hotel we will not mention..... wanted to learn and improve their service, but the ahhhh humm, certain arab.management was to closed minded to accept words like organize, and professionalism.
So we cant blame the staff, if they don't get the training that these franchises are suppose to do same as in the west.