I know how your wife feels. It can be really depressing sometimes seeing how some people get much pleasure by penalizing and bullying others.
There are of course plenty of awesome folks on QL too though, Thank God, who somehow make me glad to be a part of this site. They always cheer me up and make me feel the time I spend here is not in vain. And yeah that's why I am still very much in love with this place, despite it's downers!
Guess QL, like the rest of the world, is made up of all sorts.