What a dump. Seriously. I've heard quite a few complaints about the place really. It has always received really bad right ups in all these restaurant review sites/mags. I myself have been there just once when I was new to Qatar. Not the most impressive of places for sure.. Never went back! TFS all the same..hope your post will serve as a heads up to others. Any place that refuses to let a customer meet their manager and responds instead with horrible manners, should IMO be shunned!