Don't worry pal. What the lady meant was there is an on going application process for family residence visa for your wife. Once the visa is under process and already approved as you mentioned you don't need to pay penalty. Check their website and if the visa is ready for printing just go to Immigration and pay the visa fee.
Don't worry pal. What the lady meant was there is an on going application process for family residence visa for your wife. Once the visa is under process and already approved as you mentioned you don't need to pay penalty. Check their website and if the visa is ready for printing just go to Immigration and pay the visa fee.