I said, she answered her but MAYBE in a bad manner. But how sure who is telling the truth. I am not siding with anyone, precisely I SAID, she should have complained then and there AND not here on board! Tell me CL, do you have a control over the ticket lady? Does QL now play as complaint center for such small problem of as Azi said maybe a case of miscommunication?

Will the complaining lady be happy and satisfied if the ticket lady be removed?