How are personal upbringing and good manners related??? I may be fantastically good mannered (when not on official duty) with the best of the upbringings but my profession requires me to be stern, unsmiling and extremely crude in behavior at times with my clients. In the instant case it is nothing to do about upbringing because if that be these waitresses wouldn't have been pleasant at other times sincethe OP has been frequenting this joint with no such complaints on earlier visits.